Ratings based on 739 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
Overall excellent experience!!!
Comment from Hotel Management
30 Mar 2024 by frederick, Hotel Management
Hi Cristina.Greetings from Red Planet Ortigas! We would like to send you our sincere appreciation for giving us an excellent rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's services is important to us which will certainly motivate us all to always keep up the good work.We thank you sincerely and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager
by A verified traveler from Oakley
Posted 21 Mar 2024
The place is clean and accessiblle. It is price reasonably.
Comment from Hotel Management
25 Mar 2024 by frederick, Hotel Management
Hi Mr. Elmer,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Ortigas an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
by A verified traveler
Posted 18 Mar 2024
No refrigerator nor microwave in the room! No mention of this discomfort prior to booking and check-in!
Comment from Hotel Management
19 Mar 2024 by frederick, Hotel Management
Hi Mr. Alexander, Greetings from Red Planet Ortigas! May I start by thanking you for sending us your honest feedback about your recent stay with us. Your invaluable comments are important to us and we take all of these very seriously. In regards to your concerns about hotels' limited amenities specifically the lack of mini-ref and microwave oven in our standard room set-up, may we politely inform you that Red Planet Hotels is an international chain of budget hotels, and our rooms indeed only have limited amenities when compared to similar properties in the area, however, we feel we provide good value given our central location, quality of beds, security, and the lowest room rate available in our area. We also believe that these were all explained to you by our team before you finalized the booking which you freely accepted and understood. Apart from this concern, we believe that your 13 nights of staying in the hotel were comfortable and truly memorable. Thank you so much and we hope to see you again soon. Best regards, Frederick Santos Hotel Manager
by A verified traveler from Las Vegas
Posted 28 Jan 2024
Staff is very professional and courteous. Great budget friendly hotel.
Comment from Hotel Management
13 Mar 2024 by frederick, Hotel Management
Hi Mr. Laurence,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Ortigas an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by frederick, Hotel Management
Hi Mr. Chito,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Ortigas! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager
by A verified traveler
Posted 18 Jan 2024
Comment from Hotel Management
13 Mar 2024 by frederick, Hotel Management
Hi Mr. Rolan,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Ortigas! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
13 Mar 2024 by frederick, Hotel Management
Hi Mr. Joji,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Ortigas! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager
by A verified traveler
Posted 30 Dec 2023
No free breakfast
by A verified traveler
Posted 19 Dec 2023
Rooms small, limited towel, no slippers, or even free bottled water. Room has no added furniture, it is more suitable for local travelers and backpacker. It is located on the busiest road towards mandaluyong, not much eateries around. Behind the hotel, is messy dirty road. Walking to a nearby convenient store is not too convenient and safe, roads at night are dark, unsafe. Experienced a few hours of no electricity and WiFi cutoff. Only good facilities was the drive up carpark and more available parking lots, but must return hotel early to grab a empty parking lot.
Comment from Hotel Management
21 Dec 2023 by Gio / Hotel Manager, Hotel Management
Dear Kok Chor,All your concerns were all noted. We hope to see you again.
by A verified traveler
Posted 12 Dec 2023 on Hotels
Pleasant helpful staff. They were helpful in responding to our requests
Comment from Hotel Management
15 Dec 2023 by Gio / Hotel Manager, Hotel Management
Dear Valued Guest,We thank you for choosing to stay with us. We are happy to know that you appreciated the accommodation of our staff. We hope to see you again.
