Ratings based on 121 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
It's a decent stay, the only problem was that the staff didn't believe me at first when I told them I didn't have a room key, so I was stuck waiting in my room for about an hour going back and forth to get their attention and finally calling a manager from Expedia who got my key. Also there was no body soap in the dispenser in the shower.
by A verified traveler
Posted 12 Apr 2024
they don't change the bed linen.
by A verified traveler
Posted 4 Apr 2024
Close to the airport and coffee shops. Host went out of her way accommodating me even if I messed up with my dates.
by A verified traveler
Posted 28 Mar 2024
by A verified traveler
Posted 9 Mar 2024
by A verified traveler
Posted 27 Feb 2024
The pool was nice staff at desk great kitchen staff needs a lot of improvement
by A verified traveler
Posted 23 Feb 2024
This was our second stay in One Palm Tree Villas.
by A verified traveler
Posted 1 Jan 2024
Nice and cozy. We loved the area. I planned to stay there again
by A verified traveler from Coombabah
Posted 18 Dec 2023
Check in here is always confusing. On the booking it says to go to a particular Cluster. However it is always the wrong one. This is frustrating and has happened several times this year. However once being let into the apartment this time it was another let down. The plates and glasses were still dirty from previous guests, there were insects and their droppings in the cupboards, some of the cutlery was still dirty from previous guests, the sliding door didnt shut properly and always slightly open which made the noise of the road even loader even tho i had requested a quiet room. I look forward to hearing from the owener/manager
by A verified traveler
Posted 13 Dec 2023 on Orbitz
