Ratings based on 3 Verified Reviews

1.0 out of 5
1.0 Room cleanliness
2.3 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 15 Oct 2023
The place is filled with roaches…. The hot water doesn’t work….?the offer said it had a refrigerator when I googled the place…. It didn’t. No kettle either…. To check in early was almost equal to another day…. 680php…. The offered me 10 rooms all of which were filled with roaches….. place is the worst I’ve seen from Expedia…. Very very sad
Comment from Hotel Management
2 Nov 2023 by Noah, Hotel Management
Hi, Steven! This is certainly not something we would like our guests to experience, We will surely take corrective action in order to resolve this and to avoid such hassle in the future. Regards, Noah
1 out of 5
by A verified traveler

Posted 14 Nov 2022
We made reservations with expedia and they did not allow us to even check in hotel .. they said no reservation and made us stand outside for hours .. eventually they made us pay for the noght and never allowd us to check in with our reservation that we showed them and had paid for entire week in advance.. worse experience ever
Comment from Hotel Management
19 Nov 2022 by Eva, Hotel Management
Hi, John! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva
1 out of 5
by A verified traveler

Will never return.

Posted 20 Jul 2022 on Hotels
The place is conveniently located near the bus terminals so I had to book; besides, I am on a tight budget. However had to look for the guest personnel when I arrived about 7pm. The receiving personnel did not have a computer to check my record as the reference number was only handwritten so I showed him a printed one. I was led to a better room, he claimed, but it turned out to be a dilapidated one with a stained (soiled?) bed sheets, pillow cases, and linens. A towel was provided but I doubt its cleanliness. I seldom used the a/c because it was too noisy. The toilet is cramped with a small space for showers and there is no sink for washing. I couldn't sleep throughout the night because. of discomfort and when i checked out about 4:30am as I have a bus to catch up at 5am, I had to wake up the one at the reception counter who just gave me the go signal to leave and never bothered to check my room.
Comment from Hotel Management
24 Jul 2022 by Ammy, Hotel Management
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.