Ratings based on 36 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2019 on Hotels
Comment from Hotel Management
29 Aug 2019 by Kevin, Hotel Management
Thanks for the positive rating ! Hope to host you soon :) Regards, Kevin
by A verified traveler
Posted 22 Aug 2019 on Hotels
Comment from Hotel Management
24 Aug 2019 by Kevin, Hotel Management
Appreciate your positive rating !. We do take pride in catering to our guest's needs the best way we can. Keep this love coming :) Regards, Kevin
by A verified traveler
Good but need to improve
Posted 6 Aug 2019 on Hotelsplace a bit old and need to renovate and provide better furniture and supplies. but price point is really good
Comment from Hotel Management
6 Aug 2019 by Kevin, Hotel Management
Hi, Michael ! We're extremely apologetic to know that your experience with us has not been a pleasant one and we’ll definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Kevin
by A verified traveler
Posted 27 Jul 2019 on Hotels
Comment from Hotel Management
27 Jul 2019 by Kevin, Hotel Management
Thanks for the positive rating ! Hope to host you soon :) Regards, Kevin
by A verified traveler
Posted 14 Jul 2019 on Hotels
Comment from Hotel Management
16 Jul 2019 by Kevin, Hotel Management
Appreciate your positive rating, We do take pride in catering to our guest's needs the best way we can. Keep this love coming :) Regards, Kevin
by A verified traveler
Good
Posted 8 Jul 2019 on HotelsComment from Hotel Management
9 Jul 2019 by James, Hotel Management
Hey Maria, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, James
by A verified traveler
Not worth the place
Posted 3 Jun 2019 on HotelsCame from province and we arrived earlier. Parked the car and ate at the restaurant beside and met with unwelcoming gesture. We waited for a while in the lobby and it was so uncomfortable because the aircon wasn't turned on. We're accomodated 30 mins before 2pm though, the only thing positive. A thousand deposit is way too much. Elevator switched off. Receptionists unwelcoming. Room 206 is smelling like cockroach, unclean, with aircon not working well. We asked for a deodorizer spray but after more than 30 mins we haven't gotten a word. Ultimately we asked for a different room. For a price so high without even a breakfast is too much. There's even no internet despite a signal. We will never return to this place.
Comment from Hotel Management
24 Jun 2019 by Ravneet, Hotel Management
We never expect any of our guests to face such issues, We’re extremely apologetic after knowing this kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Ravneet
by A verified traveler
Alternative place to stay
Posted 4 Mar 2019 on HotelsIt's a convenient place to stay. Despite offering no breakfast, you can easily secure one in just a stone's throw away. Internet can still be improved though.
Comment from Hotel Management
5 Mar 2019 by Ritesh, Hotel Management
Hi, Guest! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Ritesh
by A verified traveler
Posted 12 Jan 2019 on Hotels
Our stay was good overall. The hotel is conveniently located near the Hospital where we had a patient. The hotel provided us a comfortable place to rest. The staff was very helpful & accommodating to our requests.
Comment from Hotel Management
14 Jan 2019 by Ritesh, Hotel Management
Delighted to know that you loved our services, Guest! Have a pleasant day ahead :) Regards, Ritesh
by A verified traveler
bed bugs and dirty white sheet
Posted 11 Jan 2019 on Hotelsfirst the room is definitely not cleaned. why? there is still the 2 used toothrush in the garbage. bedsheet and pillow cases looks dirty (not white at all) and bed bugs bites me. probably rush the room cuz i made a last minute reservation. tries to cover the smell of the room with air freshener but not enough not to notice. the only good thing is the people in front desk ...very helpful and accommodating...still will not comeback and can’t recommend it. time to do some upgrades the bed and pillows look so old now and dirty. sorry
Comment from Hotel Management
14 Jan 2019 by Ritesh, Hotel Management
Hi, Edwin! We're extremely apologetic to know that your experience with us has not been a pleasant one. we’d definitely work on your feedback to provide the best possible experience next time Regards, Ritesh
