Ratings based on 402 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Quiet and friendly
by A verified traveler
Posted 18 May 2024
The staff don’t read explicit notes about the details of the specific request (e.g. room next to elevator, queen bed not double and single bed, etc). The wifi is terrible only reaching 0.6 mbps ave. And worst will dc you. The pillows were too stuffed and stiffed.
by A verified traveler
Posted 1 Apr 2024
Great location. Comfortable room. Friendly staff
Comment from Hotel Management
11 Apr 2024 by Quennie, Hotel Management
Mabuhay! We greatly appreciate your feedback Edmond and are pleased to hear that you had a positive experience during your stay at our hotel. We look forward to welcoming you back on your next visit and ensuring another great stay.
by A verified traveler
Posted 8 Mar 2024
Super clean, small hotel, great location, walking distance to many restaurants, mall, groceries.
Comment from Hotel Management
10 Mar 2024 by Quennie, Hotel Management
Mabuhay! "Thrilled to Hear You Had a Fantastic Stay!Thank you for sharing your wonderful experience with us! We're over the moon to know you enjoyed your time at our hotel. Can't wait to welcome you back for more memorable moments!” Salamat Po!
by A verified traveler
Posted 3 Mar 2024 on Orbitz
Very friendly and helpful hotel management and workforce. Hotel Durban is a good place to stay. I will definitely stay here again.
Comment from Hotel Management
10 Mar 2024 by Quennie Almeron, Hotel Management
Mabuhay! Thank you for taking the time to provide us with your feedback. We appreciate hearing about your experience and are glad to know that you enjoyed your stay at our hotel. Your comments are invaluable to us as we strive to continuously improve our services.We look forward to welcoming you back on your next visit and ensuring another great stay. Salamat Po.
by A verified traveler from Vancouver
Posted 19 Feb 2024
Good stay for the price. Great location and staff were very friendly
Comment from Hotel Management
26 Feb 2024 by Quennie, Hotel Management
Mabuhay! Thank you for leaving a lovely review Juan Carlos! We appreciate your kind words towards our service. It fills our hearts with joy knowing that we are doing good on what we are passionate about, which is making our guests feel that they are part of our home. We look forward in having you here again! Salamat Po.
by A verified traveler
Posted 15 Feb 2024
Wifi doesn't work
Comment from Hotel Management
26 Feb 2024 by Quennie, Hotel Management
Mabuhay! Thank you for your review Ramon. Rest assured that your concern will be raised to our management as this will help us improve our service. We look forward in having you here again! Salamat Po.
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by Quennie , Hotel Management
Mabuhay! Thank you for leaving a lovely review Michael! We appreciate your kind rating towards our service. It fills our hearts with joy knowing that we are doing good on what we are passionate about, which is making our guests feel that they are part of our home. We look forward in having you here again! Salamat Po.
by A verified traveler
Posted 29 Jan 2024
The property's architecture is interesting. It looks like a small museum or art gallery. We stayed in a suite, which was nice and cozy, but it didn't have any windows so it felt a bit claustrophobic.
Comment from Hotel Management
1 Feb 2024 by FOM, Hotel Management
Mabuhay! Thank you for your review Geri. Rest assured that your concern will be raised to our management as this will help us improve our service. We look forward in having you here again! Salamat Po.
by A verified traveler
Posted 28 Nov 2023
Clean secure hotel. Outside was questionable.
Comment from Hotel Management
29 Nov 2023 by FOM, Hotel Management
Mabuhay! Thank you for your review Mr. Mel. We are glad that you had a wonderful stay with us. Rest assured that guests' safety and security is one of our top priorities. We look forward in having you here again! Salamat po.
