Ratings based on 995 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Artesia
Posted 11 May 2024
Recommended!
Comment from Hotel Management
15 May 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Ms. Shiella May, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing feedback. We are delighted you enjoyed your time with us. We look forward to welcoming you back to the hotel. Thank you and have a good day!
by A verified traveler from Québec
Posted 13 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Sir Vincent, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing feedback. We are delighted you enjoyed your time with us. We look forward to welcoming you back to the hotel. Have a good day!
by A verified traveler
Posted 7 Mar 2024
No microwave, fridge, you have to request to staff to store your food. Due to door key card is low battery, I have to request assistance to open door. Staff members promise to fix it by 10:00 am. When I return still not fix for door can't be able to open. Front Desk help promise to fix the door won't open but not successfully done by maintenance employees when I return. I have to reminded that door won't and key card not able to use.
Comment from Hotel Management
22 Mar 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Mr. Riego, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing feedback. Our hotel strives to deliver a unique hotel experience for all guests during their stay; nonetheless, we deeply regret that you had a negative experience with the door assistance recently.We sincerely apologize if there is a miscommunication and a bit of delay from our technician.
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Sir Darryl, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing feedback. We are delighted you enjoyed your time with us. We look forward to welcoming you back to the hotel. Have a good day!
by A verified traveler
Posted 11 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Mr. Rousseau, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and providing feedback. We are delighted you enjoyed your time with us. We look forward to welcoming you back to the hotel. Have a good day!
by A verified traveler from Norwalk
Posted 29 Jan 2024
clean, good price for quality. Convenient to Manila bay sights
Comment from Hotel Management
29 Jan 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Sir George, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and taking the time to share your feedback. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back at the hotel. Thank you and have a good day!
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Mr. Goudreau, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and taking the time to share your feedback. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back at the hotel. Thank you and have a good day!
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Sir Michael, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and taking the time to share your feedback. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back at the hotel. Thank you and have a good day!
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by Wilson - Front Office Supervisor, Hotel Management
Dear Sir Marcus, Greetings from Hop Inn Hotel Ermita, Manila! Thank you for staying with us and taking the time to share your feedback. We hope that we get an opportunity to assist you in the future.We look forward to welcoming you back at the hotel. Thank you and have a good day!
by A verified traveler
Posted 10 Jan 2024 on Travelocity
nice hotel
Comment from Hotel Management
19 Jan 2024 by Mariel, Hotel Management
Dear Mr. Clifford,Thank you for choosing Hop Inn Hotel Ermita, Manila for your recent stay. We appreciate you taking the time to rate us, and we hope to have the opportunity to welcome you back in the future.Sincerely,MarielFront Office Supervisor
