Ratings based on 869 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Hotel staffs are very kind and very clean place.
It was very convenience walkable shopping area
by A verified traveler
Posted 14 Apr 2024
The only problem this visit was getting house keeping and room service….After many telephone requests….no responses. Had to go down halls and find the carts for items….Also aircon in one room not working ….Next day and multiple complaints new room assigned. But the manager did not charge and all staff encountered were very kind and professional. Have stayed multiple times for the past 4 years and highly recommend this resort….No place is perfect but they really try.
by A verified traveler
Posted 14 Apr 2024
Very good
by A verified traveler from Cottonwood
Posted 10 Apr 2024
I do not know if I could say enough good things about this place. It was immaculate, quiet, the staff was attentive to every need, room service and laundry were great. Easy access to the mall, lots of place to eat, taxi out front, help with GRAB. I would come back here any time. It was pleasant from the check in to leaving...and the front desk knew my name after 1 time down!
by A verified traveler
Posted 31 Mar 2024
good place for business meetings
by A verified traveler
Posted 7 Mar 2024
Staff were all great and the location is perfect for us.
by A verified traveler
Posted 6 Mar 2024
All of the hotel staffs are very courteous!
Breakfast were great!
The room is so so but can manage
Getting into the parking garage is the worst! Traffic is horrible!
But highly recommend the hotel!
by A verified traveler
Posted 6 Mar 2024
Excellent employees and customers service
by A verified traveler
Posted 5 Mar 2024
by A verified traveler
Posted 5 Mar 2024
Lobby smell bad. Elevator wait longer and the room is not so clean specially the mirrors. Towels are not enough and no wash cloth
