Ratings based on 1,561 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 04 17, 15
Old hotel yet comfort. However the pool so small compared to other hotel. The shuttle bus to mall of asia is an advantage to tourist.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay at the Heritage

Posted 04 15, 15
Pros: Location and the staff
Location: Mall of Asia is close and you are only a short taxi ride from Green Belt
I had another great stay at the Heritage. From check in to check out. For the first time I used the travel service to organize a tour. Totally smooth process. Tour was professionally run. I was totally satisfied. Partook of the breakfast buffet. Another great experience.
3 out of 5
by A verified traveler

Not really a 5 Star

Posted 04 13, 15
Pros: Lobby is beautiful. Staff is friendly and helpful.
Cons: If a booking is made and then another person is added, the hotel should upgrade that person for the free breakfast...
I would rate this as a 3 Star... lobby and people are 5 Star but the room seemed shabby. Poor repair jobs and cracking walls. Water pressure is effected by other rooms so be careful when taking a hot shower.... you might get scalded if neighbor flushes toilet. Lol The restaurant on site needs to pay better attention when cooking hamburgers. ... my burger looked great but was not cooked all the way through. Continental breakfast was rather good but if you have a mushroom allergy, be wary. .. the grill is not cleaned after mushroom omelets are made.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Airport & MOA.

Posted 04 11, 15
The hotel is nice and comfortable except that the floor carpet is old & dirty. The Internet access is very slow & the charge rate for service pick up is quite expensive compared to other hotels. The hotel should lower their hotel rates to bring more customers. Otherwise, the location is perfect, near the airport & MOA.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

帰国前日宿泊

Posted 04 11, 15
Pros: NAIAへのアクセス
Cons: 特になし 最近施設の老朽化が目立つかも
Location: MOA バクラーラン教会
常に日本帰国前日か翌日の国内線搭乗の前に宿泊しています、最近ではターミナル3周辺も開発が進みターミナル周辺 又 ヘリテージホテルよりも安価なホテルも有りますがもう長年年2-3回のペースで宿泊しているため他のホテルに宿泊する気持ちになりません、今までトラブルに合ったことは無いし 空港に近い点がいいところですね 又私の好きなバクラーランには徒歩で向かいます 現地らしい場所の散策を楽しんでます。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City, USA

One Night Stay

Posted 04 6, 15
Location: the location to the airport was good
Was only there for one night but it is a Hotel i will return to, the staff was very friendly the room was clean and comfortable, the buffet was great, I would recommend this hotel to anyone
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UAE

old hotel for easy access to airport

Posted 04 5, 15
Hotel's name sounds sophisticated and high end but upon check in into the room i found the tub with some undrained water, shower curtain is dirty and old. The drainage of the floor was also not working well as water remained after bathing and even after some time. Towels were not promptly replaced.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taguig City

Perfect spot!

Posted 04 5, 15
Pros: Cozy 4-star hotel at very affordable cost
Cons: TV set in superior & deluxe room should be upgraded.
Location: Very close to airport & shopping center.
Clean room. Good food. Nice pool. Great staff. There's no doubt I would come back and spend leisure time in this hotel. Highly recommended to friends, family and everyone.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

そこそこ良かったです。

Posted 04 2, 15
このホテルには10年くらい前に一度宿泊していますが、ホテルスタッフの質はかなり向上したと思いました。ただ、施設面では、カジノがなくなったって寂れたというのもあると思いますが、経年劣化がかなり進んでるなというのが正直な感想です。 まあ、それでも今のマニラだと値段的には、お値打ち価格だと思いますけど。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pagadian, philipinnes.

Close to airport. Staff are helpful.

Posted 03 30, 15
I enjoyed my stay. In particular because it close to Mall of Asia. Free Shuttle from and to the mall is good but unfortunately it is not free to the airport.