Ratings based on 839 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice historic hotel.

Posted 10 13, 14
Pros: Restaurant on this hotel is awesome .staff are friendly.
Cons: Air conditioner at guest room produces humidity.
Location: Mall Of Asia, XMS, baclaran shopping witn in walking distance almost everything, not too far from airport.
Lobby has a friendly atmosphere. Pool is clean, can be deeper but acceptable.
2 out of 5
by A verified traveler from Melbourne Australia

Heritage in Manila

Posted 10 13, 14
Pros: Not much sorry
Cons: Friendly staff and cleaner rooms
The Reception is very Grand the staff i found very aloof our room was i felt not really clean the carpet had stains , there was no Tea or Coffee in the room.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice hotel good service good location

Posted 10 7, 14
nice hotel good service good location, and it has good security which is very important in Manila
4 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Nice hotel close to malls and airport

Posted 10 6, 14
Pros: Good space
Cons: Cable tv,wifi is weak
Location: Easy to get transfortation
It's memorable experienced,I never been this kind of place since wow!! A mini bar a complete facilities inside your room
4 out of 5
Recommended
for Everyone
by A verified traveler from florida, usa

Close to the NAIA

Posted 10 4, 14
Pros: Proximity to the NAIA.
Cons: Buffet
Location: I walked to MOA, went to Baclaran church.
Hot water hard to control. Breakfast buffet has too many choices but not presented well. They could narrow it down and alternate choices every so often. Otherwise pretty nice hotel. I will have to think twice to stay again.
3 out of 5
by A verified traveler from California

This is more of a 3 Star and not a 4 star hotel

Posted 09 28, 14
Pros: For a 2 nights stay, shutter service to Mall of Asia is a plus and the closed proximity to airport is another add-on
Cons: I would like to see a spotless bathroom and free WiFi, if you consider this as a 4 star hotel, WiFi should be a bonus amenities
Location: The location is close to Baclaran church, the MOA, CCP for a nightly breeze walk and the airport
I have an early flight to California and the hotel is 20 minutes away from PAL terminal, this being said, there is no pressure of beating the traffic to catch the flight. There is a shuttle service to Mall of Asia.
3 out of 5
Recommended
for Everyone
by A verified traveler

daily food but close to the airport

Posted 09 22, 14
Pros: In the open area and close to the airport
Cons: Prizing bathroom cleanness. Clogging in the bathroom sink
Location: necessities around the area. Warned to be careful for pocket pickers most especially in a crowded area
Some renovation needed.Some molding noted in the bathroom
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Close to where I needed to go.

Posted 09 21, 14
Pros: Good accommodation and situated close to where I needed to go.
Cons: Cleanliness and food choices for buffet.
Location: Near shops and the airport.
Generally OK. Was able to do a bit of shopping and found the travel to the airport is relatively shorter than hotels located in the CBD.
3 out of 5
Recommended
for Everyone
by A verified traveler from Massachussetts

Close to the airport

Posted 09 20, 14
Pros: Friendly staff, fast housekeeping service.
Cons: Provide bathroom floor mats: daily supply of towels, face cloths even if the clients don't want housekeeping to clean the rooms; free wifi in the room
The reception area, the cafeteria and lobby were nice but the bathroom in the room my family was in was disappointing. The shower was clogged after 3 showers and they did't provide us with face cloths. But the staff were nice and their housekeeping top notch. Housekeeping delivers their service fast and very nice too. For a five star hotel the room was like a 3-star hotel and just like any 5 stat hotels they should offer free wifi. Still stay is ok.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 09 20, 14
Close to airport and shopping. Good security and efficient staff.