Ratings based on 1,393 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom toronto
Out dated and over pricedPosted 12 17, 14
Hotel is seriously outdates. The rooms have a strange mildew smell and the desk staff are not very accommodating. The buffet is seriously overpriced, 1100 peso. Lastly, the location is in a sketchy neighborhood.
for Everyoneby A verified travelerfrom Las Vegas, Nevada
Hotel Stay and Restaurant FacilitiesPosted 12 16, 14
Pros: Room staffs are very courteous and can be depended on right away.
Cons: Check the details above about my breakfast's experience.
Location: Things I did outside were not nearby the Hotel. But it's nearby the MOA area where you can buy almost anything you want.
Restaurant must be improved a lot. First day at the breakfast table was disappointing. It took more than an hour for a very simple breakfast. You have to actually request for a water after breakfast to be served (and it took for a little while) not like other restaurants that it's automatically served after meal. Second day of breakfast, was more disappointing cuz d buffet was not very organised. No coffee cups for a while, no rice for a while, no juices for a while, etc... There must be an "on-d-spot" supervisor looking into all of these before they run out so the wait will not be that much. Was with lots of Europeans and Australians with the same disappointments at the breakfast buffet. I can compare cuz I live in Las Vegas where every detail and every need is resolved in just few seconds and not after a lot of wait that I've experienced at the Heritage Hotel's restaurant. When I booked at this hotel, I was already warned about the restaurant facilities and it confirmed that previous warning from my actual experienced.
for Everyoneby A verified travelerfrom japan
ルームサービスの食事がいまいちで残念。フィリピン料理はこんなものかな。Posted 12 15, 14
Cons: アイロンとアイロン台は便利だが、コンセントの形状が違うので（丸い棒が2本）、受け側は違う。 離れたところには合致するコンセントがあった。しかし離れ過ぎ。
ベルボーイ、クリーンネススタッフとも愛想がよくて好感をもった。中国とは雲泥の差. ベッドも大きくて広い。綺麗。お湯もすぐに出る。シャンプーリンスなど完備。 ボーイさんは声をかけてくれるので、頼みやすい。
for Everyoneby A verified travelerfrom UK
nice hotel close to the airport & mallPosted 12 11, 14
hotel staff were all accomodating, the hotel is quite old but still looks nice. What i like was their shuttle service to the mall.
for Everyoneby A verified travelerfrom Singapore
Good LocationPosted 12 10, 14
Pros: Efficient staff who cleaned our rooms well.
Cons: Look into possibility of going to swimming pool via an alternative route.
Location: Excellent location, near Mall of Asia.
We booked 2 rooms and one had smell of cigarette smoke. We were able to change our room.
for Everyoneby A verified travelerfrom las vegas
Nice hotel near the airportPosted 12 10, 14
Bad wifi connection. They change Password every day. Waste Time.front desh good customer service
for Everyoneby A verified traveler
Affordable for short stayPosted 12 10, 14
Pros: Its location being near the International Airport (NAIA). Security.
Cons: Wi-Fi is so bad I have problem connecting and if connected it is sooo....SLOW. Bathroom Showers need to be upgraded.
Location: Check the side street for people asking for spare change and ? bystanders.
I have a good experience with my stay in this hotel.
for Everyoneby A verified travelerfrom sc
close to mall of asiaPosted 12 8, 14
Pros: close to a major mall
Cons: terrible breakfast buffet, at outrageous prices !
Location: visit the mall of asia
it is only a "so-so" hotel. the rooms are not very inviting and are missing any kind of comfort level.
for Everyoneby A verified travelerfrom ＪＡＰＡＮ
セキュリティのしっかりした安心できるホテルPosted 12 6, 14
by A verified traveler
hotel cheats you for using expediaPosted 12 4, 14
Pros: Close to the airport
Cons: Better management staff and better staff training
Booked a non smoking king they tried to put me in a smoking twin. They refrused to credit my stay to there frequent stay program. Stay away from this place.