Ratings based on 839 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from florida
Nice historic hotel.Posted 10 13, 14
Pros: Restaurant on this hotel is awesome .staff are friendly.
Cons: Air conditioner at guest room produces humidity.
Location: Mall Of Asia, XMS, baclaran shopping witn in walking distance almost everything, not too far from airport.
Lobby has a friendly atmosphere. Pool is clean, can be deeper but acceptable.
by A verified traveler from Melbourne Australia
Heritage in ManilaPosted 10 13, 14
Pros: Not much sorry
Cons: Friendly staff and cleaner rooms
The Reception is very Grand the staff i found very aloof our room was i felt not really clean the carpet had stains , there was no Tea or Coffee in the room.
for Business Travelersby A verified traveler
nice hotel good service good locationPosted 10 7, 14
nice hotel good service good location, and it has good security which is very important in Manila
for Everyoneby A verified traveler from maryland
Nice hotel close to malls and airportPosted 10 6, 14
Pros: Good space
Cons: Cable tv,wifi is weak
Location: Easy to get transfortation
It's memorable experienced,I never been this kind of place since wow!! A mini bar a complete facilities inside your room
for Everyoneby A verified traveler from florida, usa
Close to the NAIAPosted 10 4, 14
Pros: Proximity to the NAIA.
Location: I walked to MOA, went to Baclaran church.
Hot water hard to control. Breakfast buffet has too many choices but not presented well. They could narrow it down and alternate choices every so often. Otherwise pretty nice hotel. I will have to think twice to stay again.
by A verified traveler from California
This is more of a 3 Star and not a 4 star hotelPosted 09 28, 14
Pros: For a 2 nights stay, shutter service to Mall of Asia is a plus and the closed proximity to airport is another add-on
Cons: I would like to see a spotless bathroom and free WiFi, if you consider this as a 4 star hotel, WiFi should be a bonus amenities
Location: The location is close to Baclaran church, the MOA, CCP for a nightly breeze walk and the airport
I have an early flight to California and the hotel is 20 minutes away from PAL terminal, this being said, there is no pressure of beating the traffic to catch the flight. There is a shuttle service to Mall of Asia.
for Everyoneby A verified traveler
daily food but close to the airportPosted 09 22, 14
Pros: In the open area and close to the airport
Cons: Prizing bathroom cleanness. Clogging in the bathroom sink
Location: necessities around the area. Warned to be careful for pocket pickers most especially in a crowded area
Some renovation needed.Some molding noted in the bathroom
for Everyoneby A verified traveler from Melbourne, Australia
Close to where I needed to go.Posted 09 21, 14
Pros: Good accommodation and situated close to where I needed to go.
Cons: Cleanliness and food choices for buffet.
Location: Near shops and the airport.
Generally OK. Was able to do a bit of shopping and found the travel to the airport is relatively shorter than hotels located in the CBD.
for Everyoneby A verified traveler from Massachussetts
Close to the airportPosted 09 20, 14
Pros: Friendly staff, fast housekeeping service.
Cons: Provide bathroom floor mats: daily supply of towels, face cloths even if the clients don't want housekeeping to clean the rooms; free wifi in the room
The reception area, the cafeteria and lobby were nice but the bathroom in the room my family was in was disappointing. The shower was clogged after 3 showers and they did't provide us with face cloths. But the staff were nice and their housekeeping top notch. Housekeeping delivers their service fast and very nice too. For a five star hotel the room was like a 3-star hotel and just like any 5 stat hotels they should offer free wifi. Still stay is ok.
for Everyoneby A verified traveler
Posted 09 20, 14
Close to airport and shopping. Good security and efficient staff.