Ratings based on 527 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Feb 2024
The towels and bed sheet were dirty.
by A verified traveler
Posted 12 Aug 2023
It was very central for what we needed, we stayed for 3 days and it was comfortable, a little noisy because of the road being so close and it's Manila, Makati. Plenty of places to eat and it was near to a lovely park called Green Park with a very up market shopping mall...if that's your thing. The park was a refreshing change for the city of Makati.
by A verified traveler
Posted 7 Jun 2023 on Hotels
Every I can visit in Philippines I can choice to stay in Eurotel hotel was very clean and friendly.but now very dirty because wen I’m check in and Open the room smells very bad like new paint very dirty and I can asked to change the room because I can’t stay and I can’t relax because smells to bad the toilet very bad smells,the next room they can give it to me with my family is same dirty and the toilet is blocked about service not very good even I can ask to send me tissues for toilet because always empty never send to me in my room did not give me so I hope they can change and they need to a aware for cleanliness and also the towel very dark colours.I have very bad experience for Eurotel hotel.the toilet vey bad smells I can’t slept for the bad smells 😡.hello Management please you need to check the room toilets and cleanliness before they can stay the customer's 😡
Comment from Hotel Management
13 Jun 2023 by Liza, Hotel Management
Dear ms. Evelyn,Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your recent stay at the Eurotel Hotel. We greatly value your feedback, as it helps us identify areas where we can improve our services.We are deeply sorry for the unpleasant smell and cleanliness issues you encountered upon check-in. Maintaining a clean and comfortable environment is our top priority, and we assure you that we will investigate this matter thoroughly and take immediate action to address it. Your comments regarding the blocked toilet and the dark-colored towels have been duly noted, and we will work diligently to rectify these concerns.Please be assured that we take your feedback seriously and appreciate you bringing these matters to our attention. Your comfort and satisfaction are our utmost concerns, and we will take steps to prevent similar incidents from occurring in the future.Sincerely,The Hotel Manager
by A verified traveler from Warren
Posted 29 Apr 2023 on Orbitz
Great location! A lot of restaurants and bars and mall within the vicinity
Comment from Hotel Management
5 May 2023 by Fe, Hotel Management
Dear Sir Ronald,Thank you for taking the time to give us your feedback about your stay at the Hotel Eurotel Makati. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again, and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.Best Regards,Hotel Manager
by A verified traveler
Posted 17 Jan 2023
by A verified traveler
Posted 18 Nov 2022 on Hotels
Comment from Hotel Management
26 Nov 2022 by Rey Cabunawan, Hotel Management
Thank you for your feedback.Hope to serve you again on your next visit.Stay Safe.
by A verified traveler
Posted 29 Oct 2022 on Orbitz
I like this Hotel it's very convenient for me.And I love the Staff,they are all great.
Comment from Hotel Management
29 Oct 2022 by Rey Cabunawan, Hotel Management
Thank you for your feedback. Hope to serve you again on your next visit. Stay Safe.
by A verified traveler
Posted 6 Oct 2022 on Hotels
Is a 2 star hotel so dent expect. Hilton
But is ok foir 1 or 2 nights
Comment from Hotel Management
6 Oct 2022 by Rey Cabunawan, Hotel Management
Thank you for your feedback.Hope to serve you again on your next visit.Stay Safe.
by A verified traveler
Posted 29 Sep 2022 on Hotels
Comment from Hotel Management
3 Oct 2022 by Rey Cabunawan, Hotel Management
Thank you
by A verified traveler
Posted 7 Sep 2022 on Hotels
Very bad condition for the first 3 nights stay before I was transfer to a better room.
Comment from Hotel Management
8 Sep 2022 by Rey Cabunawan, Hotel Management
Thank you for your feedback .Sorry for the inconvenience Hope to served you better on your next visit. Stay Safe.
