Ratings based on 6 Verified Reviews

3.2 out of 5
100% of guests recommend
3.4 Room cleanliness
2.8 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from California

Posted 4 May 2019
It was the worst experience. Cockcroaches all over. The room was smelly. The fridge was smelly. There was no soap.
Comment from Hotel Management
12 May 2019 by Julie, Hotel Management
We checked the unit after you check out and we did not find any cockroach but we still schedule for a pesticide spray ib the unit. Regarding the smell in the fridge and in the room, you did not inform us what time you will be coming and we are usually open the fridge and the perfume of the room at least 2 hours prior arrival of our guest to save the electricity.
2 out of 5
by A verified traveler from Hong Kong

Posted 18 Feb 2019 on Orbitz
Host was very communicative and accepting and even allowed us a late checkout. However, when I privately messaged her to see how we could discuss the disappointing experience we had, I heard nothing. Therefore this review publicly.
5 out of 5
by Jose

Not a good welcome

Posted 3 Dec 2017 on Hotels
Just went my wife got there with my kid she have to wait 4 hr for someone to come and let her in the condos because the guards couldn’t verify her confirmation
4 out of 5
by Coleridge

This traveler left a rating score only Posted 2 Nov 2017 on Hotels
2 out of 5
by A verified traveler

条件を把握できていれば良い滞在先と思います。

Posted 22 Dec 2018 on Hotels
まず、チェックインが最悪です。事前登録の連絡がHotels.comより届きます。登録に返信していても、現地では知らぬ存ぜぬと言われ、Contact Person（部屋のOwnerと推察）と言う人が呼ばれて登場します。Hotels.comから宿泊予約が入っているのは知っているがそれ以上の情報は知らぬと言われ、フロントですったもんだして2時間程度費やします。 結局鍵だけ取り急ぎもらえましたが、登録がそのままおざなりとセキュリティーパスがいつまでももらえず、プールにも入れずゲストも呼べません。 ゲストについては登録人数が滞在者含め最大6名と言われ（寝室2部屋の4人家族）、2名しか呼べません。こちらも事前情報として把握出来ていなかったので現地で計画変更するのに苦労しました。要注意です。 施設自体は外観はきれいです。内装は前滞在者が使用したままに近いような状況でごみ・髪の毛等ちらかっておりトイレも使用後の汚れた状態、という感じでした。
Comment from Hotel Management
31 Jan 2019 by julie, Hotel Management
we apologize for that inconvenience and we will make sure to improve our services in the future.
5 out of 5
by A verified traveler

Se upp med bokning

Posted 19 Apr 2018 on Hotels
Bra hotell. Men bokade och betalade för 90 kvm men fick en 40 kvm istället fast det var bekräftat 90 kvm. Vill varna andra som tänker boka stort. Riktigt dåligt av hotels.com. Skrev till dem redan efter 1 natt där men har inte fått något svar ännu. Riktigt dåligt
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