Ratings based on 990 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver
Posted 3 Apr 2024
From the street
by A verified traveler
Posted 31 Mar 2024
by A verified traveler from Red Deer
Posted 25 Mar 2024
Bed is uncomfortable and smelly. Washroom is small and hazardous hamp between the main hall and washroom door. Front desk agents are not smiling and not pleasant to talk to. I find them they are not happy to work there and the vibes are off ( not warm and I don't feel welcome).
by A verified traveler
Posted 23 Mar 2024
Close to embassy. Bigger room
by A verified traveler from APO
Posted 15 Mar 2024
by A verified traveler
Posted 14 Mar 2024
by A verified traveler
Posted 6 Mar 2024
Ok my Dad (75 yr old) for which I made the reservations for had a bad experience upon check out. I believe there is a scheme going in within the staff that needs attention by the management.
Upon check in, they have asked my Dad for a 3000Php deposit, wherein the paperwork only says 1000Php, so no issue with that, but upon check out they refused to give the whole amount, saying that only 1000Php was taken. So after a lot of discussion to the extend of suing the hotel because they intentionally are not willing to give back the entire deposit of 3000Php. Are they trying to “budol” the guests?!?!?
So after much unnecessary arguments, they gave it back.
I hope this review gets to the management, and I am more willing to give more specifics of the incident.
by A verified traveler
Posted 4 Mar 2024
by A verified traveler
Posted 28 Feb 2024
Very beautiful property and very accommodating staffing
by A verified traveler
Posted 28 Feb 2024
Only booked to have a pool and it was temporary closed they should warn you when you book
