Ratings based on 655 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cebu

Hotel near US Embassy Manila

Posted 09 12, 14
Pros: Bell Service Representative and The guards are friendly.
Cons: Communications from Receptionist and should take check-in guests to room during first time of arrival.
Location: Location was accessible. There are stores nearby just walking distance.
Customer Representative Ms. Cheriline was nice. She answers all my questions through online. When I get to receptionist for check in, I told the lady to send my pack breakfast on my room and I was waiting for it on the next day but wasn't delivered. I tried to call the reception's number but no one is not answering me 'til I had to leave already and not being able to have breakfast. Bell Service representative was nice, he talks to me pleasingly. I left my one bag for I had to go to Embassy for Interview. He said that for pack breakfast, I should have gotten it from the lobby. But then I said, I talked to the receptionist and she agreed. She should have told me about that. The guards outside hotel, they are pleasing and talked nicer to me. Helped me get into taxi. The Superior room was nice. It's comfortable. I was just really disappointed with the food not being delivered to my room as for left very early in the morning. Receptionist ladies are not pleasing. They don't talk nicer. The tone of their voice when they talk is poor, I say. Should improve how to deal with different people regardless of the nationality, whether rich or poor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Samar, So. Leyte

Nice Hotel!

Posted 08 31, 14
Pros: It's location is right across the street from the US Embassy with a great view.
Location: There is a nice park nearby and many places to eat.
I enjoyed my stay at the hotel. The staff was very nice and helpful. The buffet and restaurant was great. There is a gym and pool which not many hotels have at this price range.
4 out of 5
Recommended
for Everyone
by A verified traveler from landover, Maryland

Posted 08 28, 14
Nice stay second time staying. I stayed last August 2013 in the same location. The location is right next to the embassy which is convenient for me.
5 out of 5
Recommended
for Everyone
by A verified traveler from Balanga, Bataan

Nice hotel, competitive rates and discounts

Posted 08 24, 14
Pros: Affordable rates and extras like free breakfast buffet. Clean spacious facilities. Very congenial and helpful staff.
Cons: Not really very much room for improvement. Very nice place to stay.
Location: Shopping nearby, also the old historical Intramuros section of Manila. Lots of places to dine nearby, also.
The Bayview Park Hotel is my choice when in Manila. Competitive rates, discounts, and extras. Staff is very nice and the rooms are very clean. Wifi can be a problem from time to time, but not that often, and that's a very common problem and complaint anyway in most of the hotels I've stayed in in Manila. This last visit the breakfast buffet was very good as usual, but a bit scant at times. I think they got unexpectedly slammed, but they tried really hard to get caught up and get everyone fed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Average hotel, close to US Embassy.

Posted 08 16, 14
Pros: Close to US Embassy. Not far from several museums. Several international channels on flat screen TVs.
Cons: Hotel in process of renovations. Areas near hotel need to be revitalized.
Location: Near Rizal Park, Manila Water Park, National Museum, Museum of Filipinos, St Augustin Museum, Intramuros and US Embassy. Starbucks attached to hotel.
3 star hotel. The price is about what you would expect. Manila prices are not Thailand, Vietnam etc prices, they are closer to US prices. Hotel will charge an additional fee (3000php) on check in, to be refunded upon check out, this seems to be fairly normal for the Philippines although amount will vary by hotel. Hotel is dated. Currently they have started renovations. Bar was closed for renovation. Pool and other areas not quite as nice as photos. Beds may be a bit firm for some used to pillow tops, they are acceptable, especially after walking around the area. Those whom are light sleepers may be bothered by noise from Roxas Blvd. (You are in a city, what do you expect?) Staff is very pleasant. Some of the restaurant staff is fairly shy so you may have to get their attention if you need anything. The (free) internet is terrible, really only good for checking email. Cab drivers have poor knowledge of area. Had to give them directions to places they should known. About 200php to get to National Museum because bad traffic and cab driver didn't know location. Hotel cab is over priced, use meter cab and make sure they turn it on. Hotel wanted 350php to take me to Manila Water Park, cab wanted 100php, metered it was about 55php. If you are not used to seeing, armed security guards at every business (including Starbucks), sidewalk peddlers, panhandlers, beggars and homeless, (many of which are abandoned children) you probably shouldn't travel outside your comfort zon
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Great Location!!

Posted 08 15, 14
Pros: Very nice and helpful staff and location. Good breakfast buffet too!! Price is very fair and the hotel staff does not try to cheat you.
Cons: Maybe needs some renovations.
Location: Great location on Roxas Blvd. Just across from the U.S. Embassy and many close restaurants and bars.
Very nice staff!! Great location on Roxas Blvd. Just across from the U.S. Embassy and many close restaurants and bars.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 08 13, 14
Nice location, near US embassy but carpet needs updating smells bad.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston texas

Nice hotel close to us embassy excellent hospitaly

Posted 08 10, 14
Overall it's an excellent stay staff are very courteous and hospitable
5 out of 5
Recommended
for Everyone
by A verified traveler from Olongapo City, PI

Great Space_Nice Bath

Posted 08 10, 14
Pros: Bathtub good size and water flow.
Cons: Hotel Staff. Cleaning service phone ringing in hall outside of room was disturbing.
Location: Nearby Mall allowed for souvenir shopping and good variety of food choices.
Spacious room. Comfortable bed. Great Show and bathtub.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Marcos, California

Staff Security

Posted 08 10, 14
Pros: The spacious rooms were great. Food was delicious and plentiful.
Cons: Staff alertness to rm# security. Have next customer wait until key is issues before they step-up to counter to be checked in.
Location: Great relocation for US Embassy business--directly across the street. 1 block away from Miramar Hotel which has great sing-along Piano Bar.
The room was great. Just need to reinforce to the staff not yell out room numbers with other guest come crowding the counter. This happened to me and I didn't know the woman who came and leaned on the counter before I was finished my checking in process.