Ratings based on 549 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby Bobby Tonsils from Los Angeles
Great value for the price.Posted 03 3, 14
Hotel is old but well kept. Rooms were small but very clean and cozy. Food in the cafe/buffet is lacking. Breakfast was free so I can't complain too much about that but the food we got for dinner was cold.
for Everyoneby michael from australia
bayview hotel roxas blvdePosted 02 23, 14
Pros: as i have stated
Cons: the meals
Location: good location close to luneta park and some good food houses
very nice staff, as i have always found here. easy access to most areas , excellent security staff, only thing i dont like is the buffet breakfast is ordinary and could do with a review. i like to stay at this hotel for ease of access and the security,also most things provided in the rooms.
for Everyoneby usa florida
The stay was good would use again!Posted 02 19, 14
The room was good security staff was good dining breakfast staff was outstanding Frount check in staff not to friendly building had some age but was clean over all it's was a good stay
for Everyoneby Millie from spokane,Wa.
Very satisfiedPosted 02 17, 14
We reserved a suite with queen and sofa bed but it was only a sofa.We were told that Expedia misprinted it cause they never have sofa beds.But they were really great in making it right that they gave us roll away for free.Room was clean and everything was in good working condition.I will definitely stay here again.Close to Rizal park and great view of Manila Bay.
by jeff from indianapolis, indiana
close to the embassyPosted 02 7, 14
Pros: the breakfast buffet was good
Cons: the way the hotel staff treats you
Location: not much
I arrived late at night from the usa, after being harrassed and shaken down by the taxi drivers, I then was dropped off at the hotel, where after being physically exhausted from my flight I had to wait an additional 15 minutes to fill out extensive paperwork, and then was forced to deposit another 50 dollars for what they described as, incidental charges...
for Everyoneby cel from bulacan
nice hotel close to the beach and mallsPosted 02 4, 14
Pros: the breakfast buffet
Cons: the security staff are not helpful they don't care
Location: good location near the US Embassy and malls
we really enjoyed our stay and good breakfast. close to everything we wanted
for Everyoneby Mariel from San Leandro, CA
Minor Front Desk ImprovementsPosted 02 3, 14
Pros: Housekeeping employees were quick in responding to our requests and they were very polite and accommodating.
Cons: Hotel and restaurant owners in this area should work on a plan to cleanup their surrounding streets and make them safer for people.
Location: Hotel is centrally located. Close to Baywalk, Rizal Park, and Intramuros. From my room, I enjoyed watching the stunning sunset every afternoon.
My booking was for three people. On a daily basis, I had to call Housekeeping to ask for the third towel and the bottled water. It seems silly to complain about small stuff like this but when such small stuff continue to happen on a daily basis, then it becomes a constant irritation. The front desk employees were very helpful but the mistakes they made were repetitive. For example, when I made a slight change in my reservation, that simple matter caused confusion among front desk employees. I think changes made by guests should be accurately recorded by the employee who made the changes. Even though I extended my stay, I was asked later on what time I would leave the room. Then when it was finally time for me to check out, the front desk person asked for my name and room number so she could see all my miscellaneous charges. Even though the charges were mine, she had a different name on my room number. This was corrected but I had to spend extra time going through my receipts to make sure all charges were made by me. Also, hotel management needs to do something with their registration line. Those guests who patiently wait in line for their turns are outnumbered by those ill-mannered guests who just jump in front of them to get to the front desk. When I pointed this out to the front desk staff, her answer was they were too busy to look who was next in line. This hotel has some excellent employees but also some employees who are below average.
for Everyoneby Stephen from Tacloban City
Hotel in good locationPosted 02 2, 14
Pros: Nice décor, pleasant staff, excellent food and hotel is in a good location
Location: Good location, near the US Embassy, short taxi ride to Mall of Asia.
A really enjoyable stay. Helpful and well mannered staff, excellent food, good breakfast menu.
for Everyoneby A verified traveler from usa
Good hotel but the staff stealsPosted 01 29, 14
Pros: The view of the embassy and the sea
Cons: Have the bellboys do they job. No one helped me with my bags when I was leaving. Also, when ordered fooed from outside, have them one to the room.
The stay was good but when I returned to my room after walking around the city, my phone charger was not working. I put in every plug in the room and it did not work. I looked at the charger and I think when I was gone, someone cleaned the room and change my charger with a broken charger. I used the charger before I left for the day so I know it was working but now it is not
for Everyoneby Scott from Brisbane Australia
Very sylish hotel with spacious rooms.Posted 01 27, 14
Pros: Walking distance or short taxi ride to everything you need.
Cons: Could not fault anything at this hotel.
Location: Close to everything.Airport about 30 minutes taxi ride.(only 200 pesos or $5) Mall of Asia.Star City.Great nightlife at the Bay Cafe.
Stayed in a beautiful suite with lounge,dining and bedroom overlooking Manila Bay.When we booked we really didnt expect a room like this! Real WOW factor when we arrived! 2 flatscreen TV's with around 100 chanels to choose from.All you can eat breakfast buffet.Beautiful pool.Friendly staff.One of the older hotels in Manila but still in great shape and good to see ongoing maintenance happening whilst we were there.Highly recommend.