Ratings based on 957 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from London

Posted 31 May 2024
Nice hotel, I’d stay here again in the future
Comment from Hotel Management
2 Jun 2024 by Front Office Team, Hotel Management
Hello, Thank you for your review, we hope to see you again. Kind regards Front Office Team
5 out of 5
by A verified traveler

Posted 26 May 2024
Perfect would stay again
Comment from Hotel Management
28 May 2024 by Front Office Team, Hotel Management
Hello, Thank you for the review, we hope to see you again. Kind regards Front Office Team
5 out of 5
by A verified traveler

Posted 24 May 2024
Lovely staff
Comment from Hotel Management
26 May 2024 by Front Office Team, Hotel Management
Hello, Thank you for the lovely review, we hope to see you soon. Kind regards Front Office Team
3 out of 5
by A verified traveler

Posted 16 May 2024
Comment from Hotel Management
26 May 2024 by Front Office Team, Hotel Management
Hello, Thank you for your review, we hope to see you soon. Kind regards Front Office Team
5 out of 5
by A verified traveler

Posted 14 May 2024
Good
Comment from Hotel Management
26 May 2024 by Front Office Team, Hotel Management
Hello, Thank you for your review, we hope to see you soon. Kind regards Front Office Team
5 out of 5
by A verified traveler

Posted 10 May 2024
Hotel is opposite NCP carpark that makes very convenient. Staff are very friendly and they have beautiful Junior suites.
Comment from Hotel Management
11 May 2024 by Front Office Team, Hotel Management
Hello Mohammad, Thank you for your kind review, we hope to see you soon and would be excited to have you back, thank you. Kind regards Front Office Team
5 out of 5
by A verified traveler

Posted 30 Apr 2024
My husband booked us a night at hotel to celebrate my birthday! We loved the spa facilities! Our room was clean,bed was comfy, and I loved the modern look of the room! I must also add we had breakfast at hotel which was very nice as well.I would recommend this hotel to my family and friends and also stay at this hotel again as it was in walking distance of train station and shopping centre
Comment from Hotel Management
6 May 2024 by Hotel Management, Hotel Management
Dear Erajah, It is indeed a pleasure to hear about your fantastic stay with us. We are thrilled to know that you've appreciated the modern aesthetic of your room and found it to be clean and comfortable. It's also delightful to hear that our spa facilities added to your relaxation and celebration.It's heartening to hear that you would recommend us to your family and friends. Your satisfaction and recommendation mean the world to us.We eagerly look forward to welcoming you back for another memorable stay.Kind Regards,Jonathan
2 out of 5
by A verified traveler

Posted 26 Apr 2024
Had a horrible couple days stay, internet was down both days and staff were not aware of protocol on how to get it up and running. The room was supposed to be a superior room, but not particularly well maintained. Better hotels around the area in my opinion.
Comment from Hotel Management
6 May 2024 by Hotel Management, Hotel Management
Dear Zahra, It's disheartening to read about your recent experience at our hotel. We pride ourselves in offering a comfortable and enjoyable stay for all our guests, and it seems like we fell short of that during your visit. The high-quality services offered at Park Inn are inclusive of effective internet connection, and we regret that you faced difficulties. We also note your comments on the room maintenance and it's regrettable that it did not meet your expectations.Your feedback is valuable to us, as it helps us understand where improvements are needed. We sincerely hope that you'd give us another chance in the future to provide an experience that aligns with our reputation.Kind Regards,Jonathan
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by Hotel Management, Hotel Management
Dear Vivien, It is heartening to learn that your experience with us at Park Inn by Radisson, Manchester was enjoyable. We strive to provide our guests with a memorable and pleasant stay, and your positive feedback is a testament to our efforts.We look forward to welcoming you again and offering you the same level of service that you've come to expect from us.Kind Regards, Jonathan
1 out of 5
by A verified traveler

Posted 12 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Hotel Management , Hotel Management
Dear Alison, I am sorry to hear about your recent stay not meeting your expectations of Park Inn. We understand the importance of having a comfortable and hassle-free experience. We assure you that our team is committed to providing an outstanding experience to all our guests. It is unfortunate that your experience did not meet your expectations. We hope you will give us another opportunity in the future to serve you better.Kind Regards,Jonathan