Ratings based on 952 Verified Reviews

3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 May 2024
Staff was excellent and professional. The room is smallish by North American standards, but spotless and with clever storage options. Lots of hot water, and a very generous breakfast included: toast/yogurt/oatmeal/eggs/beans/sausage/croissant/8 varieties of machine coffee/cereals and fresh fruit. We stayed in a bank holiday weekend without knowing there was a marathon and a soccer team parade happening, so the area was full of a lot of revellers. We didn't feel unsafe, but it was overwhelming. That's a unique situation though. The hotel is handy to grocery stores and a Boots pharmacy, but we had no fridge in the room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2024
4 out of 5
by A verified traveler

Posted 21 May 2024
Hotel in good situation easy walking to city centre and transport links, parked my car for 3 nights in( Q park on first st nice car park felt really secure recommended only 5 min walk to hotel ). hotel clean and tidy staff very helpful, good English cooked breakfast lots of it, my room was clean and tidy nice bathroom, 25 min walk to AO arena, would stay again.
5 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Mohamed , Hotel Management
Dear RachelI would first like to thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CC - OXFORD ROAD.Thank you for 5/5 review
5 out of 5
by A verified traveler

Posted 17 May 2024
I was so happy with this hotel. I booked a “budget” hotel so wasn’t expecting too much, but this honestly surpassed my expectations. The whole hotel was clean, rooms were a great size, the complimentary breakfast was lovely and the staff were all very friendly. I definitely would return!
Comment from Hotel Management
20 May 2024 by Mohamed , Hotel Management
Dear NicolaI would first like to thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CC - OXFORD ROAD.We are so glad to see your feedback We look forward welcoming you back soon.
4 out of 5
by A verified traveler

Posted 13 May 2024
Hotel was in a good location but the website states parking is Onsite. This is not the case - it is in a Europarks Car Park a few minutes walk away.
Comment from Hotel Management
20 May 2024 by Mohamed , Hotel Management
Dear Mr Richard I would first like to thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CC - OXFORD ROAD.We look forward welcoming you back soon
5 out of 5
by A verified traveler

Posted 7 May 2024
Comment from Hotel Management
28 May 2024 by Wendy, Hotel Management
Hi Chris,Thank you for your rating.Kind regardsWendy
3 out of 5
by A verified traveler

Posted 6 May 2024
Had a damp smell. Room was not serviced on one of my days stay.
Comment from Hotel Management
20 May 2024 by Mohamed , Hotel Management
Dear Leona,I would first like to thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CC - OXFORD ROADI will surely share all of your comments with my staff and management so that it will allow us to improve and serve you even better again in the future.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2024
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Room was cold though. Couldn’t adjust the temperature as it was centrally controlled.
Comment from Hotel Management
20 May 2024 by Mohamed , Hotel Management
Dear Melinda I would first like to thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CC - OXFORD ROAD.I will surely share all of your comments with my staff and management so that it will allow us to improve and serve you even better again in the future.Kind Regards