Ratings based on 95 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
15 May 2024 by Recepcionista, Hotel Management
Good evening StephenThank you for your reviewWe hope to see you again in the futureKind regardsSue
by A verified traveler
Posted 9 Sep 2023
Comment from Hotel Management
15 Sep 2023 by recepcion, Hotel Management
Good morning Karen,Thank you for leaving your valuation. We are pleased to see that you enjoyed your holiday and hope to see you again in the future.Kind regardsSue
by A verified traveler
Posted 22 Aug 2023
This hotel was well set up for families with small children. The staff organised many activities in the day with some good shows in the evening. There were plenty of sun loungers and the hotel was convenient for local shops, restaurants etc....
Comment from Hotel Management
23 Aug 2023 by Reception Team, Hotel Management
Good afternoon Mike,Thank you for your review. We hope to see you again in the future.Kind regardsReception Team
by A verified traveler
Posted 6 Aug 2023
Hi, the location of Azul is fantastic - right near the beach and beautiful restaurants by the beach at Puerto Pollensa.
The staff at Azul are great but this hotel wasn’t really for us, but that doesn’t mean to say it isn’t right for others. There are tons of activities and entertainment for families who love that but we like it quieter. The main issue for us is the pool isn’t big enough for the complex and unless your towel is on a sun bed at 8am, forget getting a space. I think the hotel should stop this happening as we only swam in the pool twice all week and went to a friends pool instead.
Comment from Hotel Management
8 Aug 2023 by Reception Team, Hotel Management
Good afternoonThank you for your review. We will pass your comments regarding our staff to all concerned. As our hotel is a family friendly hotel we organise lots of activities and enertainment for the whole family.We have approximately 150 sunbeds and remove towels left on unattended ones in an effort to stop people reserving them.Kind regardsReception Team
by A verified traveler
Posted 4 May 2023
Stayed for 6 nights half board at the end of April. We have stayed at several hotels in pollenca and this is by far the best location. The room was lovely and clean and the staff were all fantastic but I would have to say I didn’t think the food was good compared to other hotels. I would definitely stay here again but would be room only or bed and breakfast.
Comment from Hotel Management
4 May 2023 by RECEPTION, Hotel Management
Good morning DavidThank you for taking time out to leave your comments. We will pass your comments to our housekeeper and all our staff. We will pass your comment regarding the food to our chef to enable us to better our buffet.Kind regardsSue
by A verified traveler
Posted 21 Oct 2022 on Hotels
Comment from Hotel Management
21 Oct 2022 by Reception Team, Hotel Management
Dear Geoff,Thank you for your review. We are pleased to see that you enjoyed your holiday with us and hope to see you again in the futureKind regards
by A verified traveler
Posted 18 Oct 2022 on Hotels
Comment from Hotel Management
18 Oct 2022 by Reception Team, Hotel Management
Thank you for your kind review. We are pleased to see that you enjoyed your holiday with us. Hopefully we will see you again in the future
by A verified traveler
Cycling trip
Posted 10 Oct 2022 on HotelsAwesome as always, been coming for years and use same hotel
Comment from Hotel Management
11 Oct 2022 by Reception Team, Hotel Management
Good afternoon MarkThank you for your review. We hope to see you again in the future.Kind regardsReception Team
by A verified traveler
Posted 26 Sep 2022 on Hotels
Comment from Hotel Management
28 Sep 2022 by Reception Team, Hotel Management
Good afternoon Margaret,Thank you for leaving your review. We are pleased to see that you enjoyed your stay with us and hope to see you in the future.Kind regardsSue
by A verified traveler
Posted 18 Sep 2022
The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean.
Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice!
Would definitely go back there.
Comment from Hotel Management
19 Sep 2022 by Reception team, Hotel Management
Thanks for you review. We are really glad that you have enjoyed your holiday.
