Ratings based on 281 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Hotel was spotlessly clean and modern and the Staff were very friendly and helpful (apart from one Lifeguard). The Hotel is also in a great location. The only letdown was the OTT rules regarding the use of toys in the Pool. Despite there being no signs, no balls etc are allowed in or around the Pools. I found this quite ridiculous seeing as the Hotel markets itself and Child friendly. Some Lifeguards were more lenient however one in particular couldn’t seem to wait to tell my Daughter she couldn’t play catch with a tiny sponge toy that was as light as a feather! This lifeguard also declined to swap our towels and made us go to Reception despite having a trolley full of fresh ones right next to him!
These ridiculous rules are the only thing that would prevent me booking the Hotel with my Family again. Other than this it was a lovely stay.
by A verified traveler
Posted 30 May 2024
Great location, bus stops outside. Close to marina and main shopping area and restaurants. Apartment was average, comfy beds, tiny kitchenette. Large balcony but no sun and on a very noisy street. Asked on four occasions to move rooms but receptionists were very unhelpful, and communication poor. Would not stay again.
by A verified traveler
Posted 28 May 2024
All good.
by A verified traveler
Posted 28 May 2024
We stayed at Inturotel Sa Marina for 7 nights in May with my family of 4, 2 adults and two kids. The hotel is very family friendly and safe for kids. They have a kids club that will give parents some time alone. The hotel is beautiful and the landscaping immaculate. The staff is helpful and friendly. Although the rooms are not modern, they do feel timeless and our stay was very memorable. The grounds are beautiful and peaceful. The decor is dreamy. The surrounding area are super safe, walkable, friendly and interesting. Although a very touristy area, you can still find delicious food all within a 3 min walk. 2 grocery stores and 3 laundry mats are within 1-5min walk. The beach is 5 minutes away and it is absolutely gorgeous and fun. We will definitely return. The drive from Palma international airport doesn’t feel long at all. Don’t be nervous when you see the smaller towns on the way there, although they are very different than metropolitan cities, they are safe. Biggest piece of advice is to pack light and rent a car to explore the island.
Comment from Hotel Management
29 May 2024 by INTUROTEL CREW, Hotel Management
Dear Cesar,Your review made us very happy! Future guests will find your comments very helpful.We look forward to seeing you again.Kind regards from Cala d’Or, Inturotel Crew
by A verified traveler
Posted 23 May 2024
Great value clean fab location
Comment from Hotel Management
25 May 2024 by INTUROTEL CREW, Hotel Management
Dear Karen,Thanks very much for your review. We are really happy to know that you enjoyed your stay here. We look forward to welcoming you soon. Inturotel CREW
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
25 May 2024 by INTUROTEL CREW, Hotel Management
Dear Victoria,Thanks very much for rating our hotel service. We look forward to welcoming you soon.Inturotel CREWEstimada Victoria,Muchas gracias por valorar su estancia. Deseamos darle la bienvenida pronto.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
25 May 2024 by INTUROTEL CREW, Hotel Management
Dear Angela,Thanks very much for rating our hotel service. We look forward to welcoming you soon.Inturotel CREWEstimada Angela,Gracias por valorar su estancia aquí. Deseamos darle la bienvenida pronto.Atentamente,Inturotel
by A verified traveler
Great Apartments
Posted 22 Oct 2023 on HotelsSecond time here and did not disappoint. So close to main square and local supermarkets for convenience. Food on site for lunch was very nice and would highly recommend it.
Comment from Hotel Management
24 Oct 2023 by INTUROTEL CREW, Hotel Management
Dear Garry, Your review made us very happy! We like to know that you enjoyed your stay here as much as your first visit, with your review you help future guests with those comments, it is greatly appreciated.We hope to see you again.Best regards from Cala d'Or,Inturotel Crew
by A verified traveler
Posted 25 Aug 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by INTUROTEL CREW, Hotel Management
dear Rabad,Thank you for taking some of you time to rate our service and feedback us, it is much appreciated.We look forward to welcoming you soon.Kind regards,
by A verified traveler
Posted 4 Aug 2023
We had a good stay, but found the check in process arduous - the reception staff demanded the passports of all guests, including my four and six year old children, signatures from all adults and the Expedia tax invoice emailed to them. My wife stayed in the car as my three year old son was napping, and so these demands caused us much stress, particularly trying to locate the specific Expedia receipt which they required emailed to them at the point of check in. Easily my worst check in experience of any hotel to date.
Comment from Hotel Management
5 Aug 2023 by INTUROTEL CREW, Hotel Management
Dear Jean-Francois, Thank you very much for taking the time to rate our service. Your comments always help us to do better. Sorry if our registration process was a bit long, we only do what the laws of Spain require, it is out of our hands.We hope to see you again very soon.Best regards from Cala d'Or,Inturotel crew
