Ratings based on 837 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Great for families! Food in hotel was good with a lot of selection
4 out of 5
by A verified traveler

Posted 5 May 2024
Well laid out modern apartment with good amenities and good resort facilities. Unfortunately a handful of parking spaces for a multi-hotel resort. On site dining was expensive but plenty of options within 15 minute walk.
Comment from Hotel Management
29 May 2024 by Inturotel, hotels with soul., Hotel Management
Dear Kirsty,Thanks a lot for taking the time to rate our service, your comments always help us to do better. We’re glad that you enjoyed your holiday and look forward to seeing you again very soon.Kind regards from Cala d’Or,
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Nice area. It was right by the Cala esmeralda beach and close to restaurants. Our room was clean and had a sliver side view of the water. The breakfast was good. They had typical items such as salad, bread, eggs, yogurt and one day they had smoked salmon and another day they had Belgium waffles. I didn’t like that the juices were from a machine. The coffee was also and the capuchinos were just okay. The parking was tight and not enough but free. We got lucky coming back late one night. Our room was very cold for two nights by the time they finally fixed it. They have a kids club which seemed nice for kids and parents. Our kids 6 & 7 enjoyed the indoor pool as it was cold in late April but it gets very crowded as everyone was there. The staff were all very nice. Place was clean. Beds are comfortable and there is a small kitchen. Room set up was great for families.
Comment from Hotel Management
29 May 2024 by Inturotel, hotels with soul., Hotel Management
Dear Jamie,Thanks very much for leaving your rating and feedback, we find your comments very valuable, as they help us with our efforts to continuously improve our services. We are very pleased to hear that you had a pleasant stay, and we look forward to seeing you again very soon.Kind regards from Cala d’Or,
5 out of 5
by A verified traveler

Posted 17 Apr 2024
It was a great family vacation great value!
Comment from Hotel Management
27 Apr 2024 by Inturotel, hotels with soul., Hotel Management
Dear Emily,Thanks very much for your excellent review! We loved having you stay with us, and we hope to welcome you back again very soon at our Mediterranean getaway.Best regards from Cala d’Or.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Really good hotel right by the beach… 😎
Comment from Hotel Management
27 Apr 2024 by Inturotel, hotels with soul., Hotel Management
Dear Louis,Thanks for your fantastic review and for choosing Mallorca as a destination! We are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.Best regards from Cala d’Or.
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Had a great stay. Very clean, breakfast was excellent, great kids club and entertainment.
Comment from Hotel Management
27 Apr 2024 by Inturotel, hotels with soul., Hotel Management
Dear Rohit,Thanks for your fantastic review and for choosing Mallorca as a destination! We are very happy to hear that you enjoyed your stay and look forward to seeing you again very soon.Best regards from Cala d’Or.
5 out of 5
by A verified traveler

Posted 8 Sep 2023
Great location, nice staff
5 out of 5
by A verified traveler

Family holday

Posted 20 Aug 2023 on Hotels
Stayed a week. Missed outward flight but contacted hotel to make them aware. Very helpful.
3 out of 5
by A verified traveler

It is a good experience

Posted 12 Jul 2023 on Hotels
Our first room had an awful mold odor that made my spouse sick. We went to reception and they immediately looked for another room and changed us. They have lots of entertainment for kids but there is so much of Mallorca to see that you want to rent a car and explore the island. We did that. Appreciated the free parking lot on the side next to M apartments. The breakfast was alright. Hit or miss on some days. One day they had great vegetarian options, the other day it was like a pork fest.
Comment from Hotel Management
13 Aug 2023 by Inturotel Hotels & Resort, Hotel Management
Thanks very much for your review, however, we apologise for the inconvenience caused and appreciate your understanding. We value your feedback as it helps us continuously improve our services.Thank you for choosing our establishment, and we hope to have the opportunity to welcome you back in the future under more favourable circumstances.Warm regards,Inturotel crew.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2023 on Hotels