Ratings based on 828 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jun 2024
The hotel employees went out of their way to make a very enjoyable experience for us.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Great staff and excellent customer service and care !
5 out of 5
by A verified traveler

Posted 1 Jun 2024
The resort. Was exceptional and the staff was attentive to our needs .it was a good experience. . We have stayed at other resorts but the Jw Marriott resort and spa was over the top excellent.
Comment from Hotel Management
3 Jun 2024 by JW Marriott Phuket Resort and Spa, Hotel Management
Thank you for sharing your feedback. We are glad that you enjoyed your stay with us.
4 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by JW Marriott Phuket Resort and SPA, Hotel Management
Thank you for choosing us for your stay.
5 out of 5
by A verified traveler

Posted 27 May 2024
Such a luxurious and relaxing holiday. Staff couldn't do enough for you. Loved it and will return.
Comment from Hotel Management
28 May 2024 by JW Marriott Phuket Resort and SPA, Hotel Management
Thank you for your feedback
1 out of 5
by A verified traveler

Posted 12 May 2024
Comment from Hotel Management
3 Jun 2024 by JW Marriott Phuket Resort and Spa, Hotel Management
Thank you for rating us.
5 out of 5
by A verified traveler

Posted 11 May 2024
The property is wonderful
Comment from Hotel Management
28 May 2024 by JW Marriott Phuket Resort and SPA, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Great resort very welcoming and friendly service, the facilities are first class and rightly so, I will be back and definitely recommend this resort to anyone
Comment from Hotel Management
25 Apr 2024 by JW Marriott Phuket Resort and Spa, Hotel Management
Thank you for sharing the feedback.
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Exceptional facilities coupled with a stellar job that made my stay that much more enjoyable!
Comment from Hotel Management
20 Apr 2024 by JW Marriott Phuket Resort and Spa, Hotel Management
Thank you for your feedback. We are glad that you enjoyed your stay with us.
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Comment from Hotel Management
10 May 2024 by JW Marriott Phuket Resort and Spa, Hotel Management
Thank you. Please do let us know if there is anything specific you would like to share