Ratings based on 1,317 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2024
4 out of 5
by A verified traveler

Posted 13 Jun 2024
Not much around and felt mildly unsafe.
5 out of 5
by A verified traveler from Halifax

Posted 13 Jun 2024
It was a last option choice since we made a mistake with another booking. Ended up loving this hotel. It is clean, comfortable and near a shopping mall. The free airport shuttle service is also a plus.
5 out of 5
by A verified traveler

Posted 13 Jun 2024
The room was very good, staff were friendly and helpful. The breakfast was very good with lots of choice.
3 out of 5
by A verified traveler

Posted 12 Jun 2024
Park behind hotel was dirty and poorly kept. Lots of dog pooh. Area around hotel wasn't walkable to stores or restaurants
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2024
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Very nice hotel to stay
5 out of 5
by A verified traveler

Posted 12 Jun 2024
I've stayed at many hotels, the rooms were excellent and well laid out with good use of space. The shower was good, I could have done with instruction how to use the coffee machine but worked it out in the end
4 out of 5
by A verified traveler from New Castle

Posted 11 Jun 2024
This is a new modern hotel near the airport. The room was okay but the beds were not comfortable. We had 3 people to a room and the third bed was a rollaway which was very uncomfortable. There is a dining room and bar that was very good. Our breakfast buffet was included. They provide transportation to and from the airport.
Comment from Hotel Management
12 Jun 2024 by Room Division Manager, Hotel Management
Dear customer, Thank you for taking the time to let us know about your opinion. We constantly seek ways to improve our quality systems and welcome any suggestions from our customers on how to do this to make you feel at home. We will let our General Manager know about your feedback, we apologize. If you have any other concerns, do not hesitate to contact us at anytime. Kind regards
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Property common areas and restaurant are beautiful on the reception level. Room was okay nothing special. My hand held shower didn’t work.