Ratings based on 591 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oak Park
Posted 20 May 2024
Check-in was fast, friendly and no fuss. I appreciated that.
Comment from Hotel Management
24 May 2024 by Spencer, Hotel Management
Thank you for sharing your experience with us! We're thrilled to hear that your check-in process was fast, friendly, and hassle-free. Providing efficient and welcoming service is a top priority for us, so it's fantastic to know that we met your expectations in this regard.Your positive feedback is greatly appreciated, and we'll be sure to pass along your kind words to our team.
by A verified traveler
Posted 14 May 2024
Always stay there and it's great!
Comment from Hotel Management
14 May 2024 by Spencer, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you always enjoy your time with us. We strive to provide a consistently excellent experience, and it means a lot to know that we're meeting your expectations. Looking forward to welcoming you back again soon!
by A verified traveler from St Paul
Posted 30 Apr 2024
Awesome hotel. Great bar on site
Comment from Hotel Management
4 May 2024 by Spencer, Hotel Management
Thank you for the great rating! I'm so happy you enjoyed your stay with us, and hope you'll choose us to host you again when you're next in Madison!
by A verified traveler
Posted 28 Apr 2024
Property seemed to be under construction, the parking is wierd and shared with other businesses. We had left our exit card in the room and called the front desk and literally he cursed at us and would not open the gate to let us out for an overnight stay that was paid and finished. Poor, poor, customer relations and service. We surely are not the only people to have left our exit card in our room upon checking out - for such a response and reaction from the front desk person. Won’t be going back…
Comment from Hotel Management
4 May 2024 by Spencer, Hotel Management
Hello! I am really sorry to hear about this experience. I'm also a bit confused, as I'm not showing a recent stay for you at our hotel. Hotel Indigo is not under construction, and I also cannot fathom anyone on our team cursing at a guest. I would appreciate if you could reach out to the hotel directly so we can clear this up. Thanks so much!
by A verified traveler
Posted 23 Apr 2024
Convient
Comment from Hotel Management
28 Apr 2024 by Spencer, Hotel Management
Thank you for your great rating! I'm happy you enjoyed your stay with us and found our property convenient. Hopefully we'll see you the next time you're in the area!
by A verified traveler
Posted 23 Apr 2024
I liked the ambience and decoration of the rooms. Also it was clean.
Comment from Hotel Management
28 Apr 2024 by Spencer, Hotel Management
Thank you for your feedback! I'm so happy you enjoyed our property and its unique design. We strive to not be the average "cookie cutter" hotel. I hope you'll choose us again for your next stay in Madison.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Spencer, Hotel Management
Thanks for your great rating! I'm so happy you enjoyed your stay with us, and hope to welcome you back to Madison when you next find yourself in the area.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Spencer, Hotel Management
Thank you for the great rating! We're so glad you enjoyed your stay with us, and hope we'll see you again when you're in Madison next!
by A verified traveler from Galesburg
Posted 12 Apr 2024
All staff was very friendly and helpful. The property is in a great location to many things to do. Our room was spacious and clean.
Comment from Hotel Management
21 Apr 2024 by Spencer, Hotel Management
Thank you for your feedback! I'm so happy you enjoyed your stay, and our location made for a convenient stay. It's also great to hear you enjoyed your room and our associates who helped you. We strive to provide this experience for all our guests. I hope you'll choose us again when you find yourself in the Madison area next.
by A verified traveler
Posted 12 Apr 2024
Staff was incredibly friendly and helpful, room was clean and well taken care of. Hotel was clean and quiet, construction next door was not an issue at all. Would highly recommend and stay again.
Comment from Hotel Management
21 Apr 2024 by Spencer, Hotel Management
Thank you for your feedback! I'm so happy you enjoyed our property and staff. While the construction in the surrounding area is a downside of being in an up and coming neighborhood, I'm glad it did not disrupt your visit. I hope we'll see you the next time you're in Madison!
