Ratings based on 615 Verified Reviews

4.2 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2024
Fancy lobby, good Portuguese restaurant, spacious room, wonderful imitation roman building; but lacked nightlife in the Fisherman's Wharf.
4 out of 5
by A verified traveler

Posted 31 Mar 2024
Reception staff are helpful. Vic's restaurant food is good. Restaurant staff Rachelle is friendly and very helpful. We enjoy our stay and the hotel stay. We'll be back if in Macau again. Breakfast is at Harbourview Hotel pretty nice spread of food. All are good except limited transport.
4 out of 5
by A verified traveler

Posted 29 Feb 2024
No casino attached
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2021 on Hotels
5 out of 5
by A verified traveler

Posted 19 Sep 2021 on Hotels
Comment from Hotel Management
21 Sep 2021 by Coss, Hotel Management
Dear Guest, Thank you very much for sharing experience of your recent stay in our hotel. We are hospitality professionals who pride ourselves on delivering high quality service and are happy doing so. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Adrian Pinto Marques Hotel Manager Rocks Hotel
3 out of 5
by A verified traveler

Posted 30 Dec 2019 on Hotels
Comment from Hotel Management
3 Jan 2020 by Coss, Hotel Management
Dear Guest, Thank you very much for sharing experience of your recent stay in our hotel. We are hospitality professionals who pride ourselves on delivering high quality service and are happy doing so. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Adrian Pinto Marques Hotel Manager Rocks Hotel
5 out of 5
by A verified traveler

Nice portuguese hotel

Posted 23 Dec 2019 on Hotels
Nice hotel in beautiful and quite environment. All of us have a great time at there.
Comment from Hotel Management
3 Jan 2020 by Coss, Hotel Management
Dear Guest, Thank you very much for sharing experience of your recent stay in our hotel. We are hospitality professionals who pride ourselves on delivering high quality service and are happy doing so. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Adrian Pinto Marques Hotel Manager Rocks Hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2019 on Hotels