Ratings based on 18 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2023
Toilets were blocked, nothing was open for use. Beer was expensive. Dog was in the kitchen while preparing limited breakfast. Paid in advance $380 non refundable for 3 days but left after 1 day.
by A verified traveler
Dissapointed
Posted 17 Feb 2020 on HotelsTerrible we reserved the honeymoon suite. Got put into a lower cost room because the air conditioning was broken in our reserved room. The elevator was inoperable so my pregnant wife had to climb stairs multiple times to the 3rd floor. No hot water in the room. The bar was closed, I asked why and they said because it is out of stock. The food was just OK at best. Hotels.com should romove this place from their list of establishments. My wife and I both are upset. I was ready to check out an hour after we arrived. The only nice thing I can say is the staff was very friendly and apologetic. This place is equivalent to a low end Motel 6 with a Marriot price.
by A verified traveler
Posted 17 Feb 2020
NO HOT WATER. Our room had a balcony. However, there were two ac units installed on the balcony that, of course, blow hot when they are running. The balcony was unusable. Terrible design.
by A verified traveler
Posted 22 Nov 2019 on Hotels
by A verified traveler
Posted 13 Sep 2019
It pretty average !!!
Foods was too expensive and drinks is even more expensive. Bed is too small for my boyfriend who is 6ft. Probably most of the time no electricity and staff can't figured out how to change the smoke alarm battery. Not coming back at all. Some of your staff are friendly and some are look grumpy 🙁
Comment from Hotel Management
19 Sep 2019 by Luzyl, Hotel Management
Hi Ms Christine, sorry if your not comfortable for the standard room you've reserved, it is a standard size for a double size bed. If you remember you are offered for a king sized bed but of course with a different rate.
Thanks
by A verified traveler
ABSOLUTELY DISGUSTED
Posted 31 Mar 2019 on HotelsWorst hotel of entire trip. No hot water. Staff said we had to leave taps running for 15 mins. Locks on doors didnt work. Swimming pool full of rubbish. No cold drinks available. Half the menu was not available for breakfast. The lift was not working, after 3 days of non stop travelling the ladt tlhing i wanted to do was climb stairs with my luggage. Apart from the location i would give this hotel an extra wide berth. The management were no where to be found to discuss a cheaper rate due to the lack of facilities offered but could not be supplied. Will be telling everyone and anyone to stay well clear of this property as they falsely advertise the features
by A verified traveler
Beware of Dogs and Owner
Posted 29 Jan 2019 on HotelsWe had a bad experience when the owner's dogs attacked my friends 5 year old daughter. As my friend, her daughter and I were walking on the property, the owner and staff had her 3 dogs and appeared be feeding them. The dogs started barking and two charged at us. One of the staff grabbed the leash of 1 dog but nobody held the leash of another dog which was barking and charged at the little girl. Luckily right when the dogs mouth was less than one foot away from the little girl's face, I was able to grab the dog by the leash and sling it away. The little girl was frightened and crying. The owner apologized but then made things worse when she said she knew the dogs should not be outside (admitting negligence). I told her that it didn't make me happier that she knew the dogs shouldn't be outside but she had them outside anyway, she yelled at me that if her apology was not good enough she would apologize to the girl. She then went over the the little girl, who by now was 20 feet away, and started shouting 12 inches from her face "please forgive me," many times. The rest of the stay we were always cautious and on the look out for the dogs when we were outside of our room. At checkout time, I told the owner I was disappointed at how she handled the situation and did nothing to try to make it up to us. She told me if I didn't like it I should write a review online. I also found a uncovered razor blade laying on the grass near pool and owner did nothing about that.
Comment from Hotel Management
31 Jan 2019 by Jasmes Donnachie, Hotel Management
We also had a bad experience with this guest who refused to pay his bill, we believe he is using this incident which was not as serious as he explained as I was there. We have three Golden Retrievers all of which have never had any incident with other guests over the last 6 years, they live in the hotel and other guests if you read other reports love to play and have fun with them. This incident was when the guest was going out in the evening and surprised the dogs as it was getting dark, they did bark and one ran towards the gust as they often do to greet them, the guest shouted to keep the dogs in control. I told him we were sorry the dogs frightened him, lets be clear the dog did not touch the baby, and told him they were friendly and well trained. The next day he extended his stay for two days and said nothing about the incident. The last day when checking out he harassed the owner demanding not to pay his bill because of the incident, Nobody saw the razor mentioned as at the time this was not reported only again used as a reason not to pay his bill. There were other incidents where he chastised our staff and we were very happy to have him leave. Its unfortunate that guests like this who in general are few and far between go to print and we appreciate Expedia allowing us to reply to such reports on their system.
by A verified traveler
Jaimee's hotel
Posted 27 May 2018 on HotelsNo internet in the room. Internet was available in lobby but very hot there. Aircon didn't work properly made it hard to sleep well in that case hot weather. Pool was very blurry and seemed not clean. The choice of breakfast was very limited and there were no other restaurant near by. there was no direct access from the potperty to the beach, at the same time beach did not seem to be clean.
by A verified traveler
Posted 7 May 2018 on Hotels
Our stay was very pleasant. Of all the hotels that I checked in from Cebu, Surigao , Jaimees has HOT water in the shower room which I appreciate much especially that I wasn’t feeling too well. I was fortunate to meet the owners and they are so nice and accommodating... If ever I’ll be in Leyte there’s no doubt that I’ll be coming back to Jaimees...
by A verified traveler
The claimed Restaurant doesn't exist.
Posted 1 May 2018Our lunch menu was two choices - pancit or spaghetti. Same for the dinner. The free breakfast had more choices but the fresh fruit consisted of apples and bananas. Elevator wasn't working.
No AC in lobby or the "coffee shop" aka "restaurant." The boutique is now just a storage area. Second pool had unclean water. Bottom line, just another run down Leyte hotel where half the facilities don't work or are in disrepair.
