Ratings based on 963 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
The good things about this property was close to the mall train station to the old town
by A verified traveler
Posted 5 Jun 2024
Restaurant was not functioning for dinner; only snacks. The lobby was filled with convention participants, so at times it was impossible to walk around.
by A verified traveler from Tavernier
Posted 21 May 2024
Our stay at Radisson Blu was perfection. The view is second to none, the staff from top to bottom were friendly and very helpful. We enjoyed the daily breakfast and didn’t want to leave. On our next trip to Lyon, we won’t consider anywhere else to stay.
Comment from Hotel Management
27 May 2024 by Johanne-Azad, Room-Division Assistant, Hotel Management
Dear Chris,Thank you so much for your wonderful review !We are thrilled to hear that your stay with us was nothing short of perfection. It is a great pleasure to know that you enjoyed the stunning views, and that our staff was friendly and helpful throughout your stay. We are also delighted that you loved the daily breakfast.We look forward to welcoming you back on your next trip to Lyon. Thank you again for your loyalty and trust!Best regards,
by A verified traveler
Posted 9 May 2024
We had a nice stay but the hotel didn't tell us about our free Expedia beverage and had no concierge to ask about things in the city
Comment from Hotel Management
27 May 2024 by Johanne-Azad, Room-Division Assistant, Hotel Management
Hello Nourhan,Thank you for sharing your feedback.We are pleased to hear that you had a nice stay overall, but we apologize for the oversight regarding your complimentary beverage from Expedia. We understand how important these details are to our guests and regret that we missed informing you about this benefit.Additionally, we apologize for the inconvenience caused by the absence of a concierge. We understand the importance of having someone available to provide information and assistance about city attractions and activities, but we have a concierge corner were you can find all the documents.We hope to see you soon again.Best regards,
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
27 May 2024 by Johanne-Azad, Assistante Room-Division, Hotel Management
Bonjour Stanley C,Un grand merci d'avoir pris le temps d'évaluer la qualité de nos prestations. Nous sommes ravis que la qualité de nos services vous ait plu.A très bientôt,Cordialement,
by A verified traveler
Posted 4 May 2024
Stayed here about 9 years ago. The location is easy access to Lyon Part-Dieu train station.
Comment from Hotel Management
6 May 2024 by Johanne-Azad, Room-Division Assistant, Hotel Management
Dear Dennis,Thank you for your feedback. We are glad to welcome you back 9 years later. We hope you enjoyed your stay as you did in the past.It will be a pleasure for us to see you soon again !Regards,
by A verified traveler
Posted 2 May 2024
Good staff and service. The room was clean with a lovely view. The breakfast was very good.
I had a larger car, so the parking was a little tight. You have to leave the garage to get to the elevator for the reception.
The reception is on the 32nd floor and the hotel is attached to a large Westfield mall.
Comment from Hotel Management
6 May 2024 by Johanne-Azad, Room-Division Assistant, Hotel Management
Hello David,Many thanks for your great comment.We are happy to know we made your stay in our company a very good experience as this represents the quality of service we want to share with everyone visiting the hotel.We are looking forward to welcome you soon again.Best Regards,
by A verified traveler
Posted 27 Apr 2024
The View is incredible! Ate dinner in lounge area just to see the view from another part of hotel! Wow!
Comment from Hotel Management
2 May 2024 by Johanne-Azad, Room-Division Assistant, Hotel Management
Dear Rhonda,Many thanks for your comment !We are pleased to see you had an incredible stay in our hotel. Our motivation is to satisfy our guest by making them have nice moments and we are more than happy it was the case for you.The whole team is looking forward to welcome you soon again.Sincerly,
by A verified traveler
Posted 22 Apr 2024
Very close to the train station
Comment from Hotel Management
2 May 2024 by Johanne-Azad, Room-Division Assistant, Hotel Management
Dear Richard,Thank you for your feedback. We are pleased to see the quality of our services filled all your expectations and that our location near the train station was easy for you and accessible.We hope to welcome you soon again.Regards,
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
2 May 2024 by Johanne-Azad, Assistante Room-Division, Hotel Management
Bonjour Jill,Un grand merci d'avoir pris le temps d'évaluer la qualité de nos prestations. Nous sommes ravis que la qualité de nos services vous ait plu.A très bientôt,Cordialement,
