Ratings based on 925 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Staffs are nice and polite. I got early check in
Comment from Hotel Management
26 May 2024 by Virginie - Assistant Manager, Hotel Management
Dear Valuable Guest,Thank you for tking the time to write your feedbacks about your stay in our hotel.Best regards,
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
21 May 2024 by Elodie - Adjointe de Direction , Hotel Management
Chère Cliente, Nous sommes ravis de constater que vous avez apprécié votre séjour parmi nous.Nous espérons vivement avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour sur Lyon.Bien à vous,
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
28 Mar 2024 by Virginie - Assistant Manager, Hotel Management
Dear Valuable Guest,We regret that your stay with us did not give you complete satisfaction.We stay at your entire disposal if you wish to give us more feedbacks about your stay in order to improve us.Best regards,
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
12 Jan 2024 by Virginie - Assistant Manager, Hotel Management
Dear Valuable Guest,Thank you for taking the time to rate our hotel. We are glad you enjoyed your stay with us.We are hoping to see you again soon. Best regards,
by A verified traveler
Good for short stays
Posted 2 Jan 2024 on HotelsWell located next to train station. Suitable for a nights stay but would not recommend for longer stays. Has everything you need, was quite and clean.
Comment from Hotel Management
12 Jan 2024 by Virginie - Assistant Manager, Hotel Management
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
12 Jan 2024 by Virginie - Assistant Manager, Hotel Management
Dear Guest,Thank you for taking the time to rate our hotel.Best regards,
by A verified traveler
loved it
Posted 13 Dec 2023 on Hotelsreally amazing staff so nice. room so clean and comfortable close to all transportation
Comment from Hotel Management
19 Dec 2023 by Elodie - Assistant manager, Hotel Management
Dear Valuable GuestThank you for the time you spent to write your comment about your stay with us.We really hope having the pleasure to welcoming you back for your next visit in Lyon.Best regards,
by A verified traveler
Posted 11 Dec 2023 on Orbitz
Staff was polite and helpful
Comment from Hotel Management
12 Jan 2024 by Virginie - Assistant Manager, Hotel Management
Dear Valuable Guest,Thank you for staying in our hotel, we appreciate your feedback.Best regards,
by A verified traveler
Posted 23 Oct 2023
Room was tiny!. No phone, no coffee maker ( on packet of instant coffee for 2 people and no creamer) very limited TV and not a single one in English.. Woud not recommend this property
Comment from Hotel Management
16 Nov 2023 by Elodie - Assistant manager, Hotel Management
Dear Valuable Guest,Thank you for the time you spent to write your comment about your stay with us.On the site when you made your reservation, you could see the pictures of our rooms, they are well representative of our rooms and their equipment. We regret that you have not found the equipment of our rooms at your convenience.We regret that your stay with us did not give you complete satisfaction and hope to welcome you soon to prove to you that our quality corresponds to our ranking.Best regards,
