Ratings based on 622 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Charlotte
Posted 4 Jun 2024
Beautiful historic hotel near walkable neighborhood; convenient to train station. Rooms are large and have nice amenities and staff is very friendly and helpful. Morning breakfast buffet top notch with many yummy high quality choices.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
24 May 2024 by Marion Begoc Cheffe de réception, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt :)Bien cordialement,
by A verified traveler from Plano
Posted 7 Apr 2024
Outstanding service throughout the property. Great location next to the Gare de Lyon Perrache.
Comment from Hotel Management
10 Apr 2024 by Maëlys, Assistant Front Office Manager, Hotel Management
Dear GuestThank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable!It was a real pleasure to welcome you and we hope to see you again in Lyon very soon.Best regards,
by A verified traveler
Posted 11 Feb 2024
The hotel was very lovely. Centrally located for public transportation, walkability, and close to many desirable sites.
Comment from Hotel Management
13 Feb 2024 by Marion Begoc / Reception manager, Hotel Management
Dear Sir,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon !Sincerely,
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 31 Dec 2023
A little outdated,parking is a hassle if the hotel doesn't have any space available. Area around is not the greatest
Comment from Hotel Management
2 Jan 2024 by Marion BEGOC, Front office manager, Hotel Management
Dear Madam,Thank you for your comments following your stay at Hôtel Mercure Lyon Centre Château Perrache.We are pleased to receive your overall score of 4/5. We will share your appreciation with our entire team and we will work on the areas for improvement that you highlighted.In the expectation of welcoming you again,Sincerely
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Posted 26 Dec 2023 on Hotels
I just love this hotel. It’s so elegant and the service is top notch.
Comment from Hotel Management
12 Jan 2024 by Marion BEGOC, Front office manager, Hotel Management
Dear Madam,Thank you very much for this nice comment !We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable !It was a real pleasure to welcome you and we hope to see you again in Lyon very soon.Best regards,
by A verified traveler
Conveniently located
Posted 14 Dec 2023 on HotelsConveniently located
Comment from Hotel Management
18 Dec 2023 by Marion BEGOC, Front office manager, Hotel Management
Dear Guest, Thank you for having taken the time to give us your views about your stay in our hotel. My team and I are very grateful for your note. They will encourage us to keep our efforts to meet your expectations. Looking forward to welcoming you shortly Yours sincerely,
