Ratings based on 95 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2023
Nice room and bathroom was nice
Comment from Hotel Management
2 Nov 2023 by LM, Hotel Management
Hello, Thank you for your comment. We hope to see you soon. Kind Regards, The Reception
by A verified traveler
Posted 24 Feb 2023
The room was remodeled and satisfactory. The bed was a little lumpy and the pillows were very hard. We did not sleep well a single night there. The carpeting on the stairwells and hallways were of wrinkled and of poor quality. Overall, however, the stay was ok for the price and location. The staff was pleasant and helpful.
Comment from Hotel Management
25 Feb 2023 by Marianne, Hotel Management
Hello Marjorie,Thank you for your feedback,I'm sorry to hear that you couldn't sleep so well here,If you had told us we would have move your room upstairs where you wouldn't have heard people walking on top of you,The carpet also is our top priority renovation for this year as it has been pretty worn out by time,We hope that your stay was still enjoyable despite those little hiccups,Best regards,Marianne
by A verified traveler
Posted 15 May 2018 on Hotels
We arrived very late but an envelope with the key and all necessary info was waiting for us upon arrival. The place itself is basic and a little run down, but it was clean and the staff were very friendly. Breakfast was good too.
We just spent the night but the little village looked lovely and we will return to try the thermal baths there.
Comment from Hotel Management
23 May 2018 by L’équipe CERISE, Hotel Management
Dear Guest,
Thank you very much for your kind feedback. Luxeuil-Les-Bains, is indeed a city with a lot of charm. So we hope to welcoming you again for a longer stay, so that you can discover our beautiful town. Best Regards. The CERISE Staff.
by Valgerdur
Almos ok hotel in a fascinating ghost town
Posted 6 Aug 2017 on HotelsWe were on a roadtrip and wondered into this ghost town. The hotel is a bit worn out, the showerroom smelled terrible and there was no aircon. The breakfast is not worth the 9€. However the staff was friendly and the beds ok. The area is a bit fascinating, big beautiful buildings but most of them deserted, as well as most of the stores in the village. No entertainment or restaurants except for the hotel restaurant, which closes at 9pm, 1-2 bars and the casino. Would not return for the hotel, perhaps the area.
by Colin from Cheshire
A Good Stop Over
Posted 30 May 2016 on HotelsLovely hotel, pleasant staff nearby bars and an Italian restaurant
Recommended
for Everyoneby Simonne from France
Family friendly hotel
Posted 2 Aug 2013
Location: Very central for touring
Very friendly service , very helpful and a nice base for touring
by A verified traveler from belgium
close to sports event and beatiful nature
Posted 11 Jun 2013 on Hotelsno fuzz at all to take our expensive racing bikes in our room, we were even invited. the hotel service adapted to all the wishes of the sportsmen attending. this is very thoughtfull.
by Peter
Good stopover
Posted 21 Oct 2012 on HotelsInteresting spa town with hotel opposite the central facilities which seem to be very popular. Studios more than a hotel with fitted kitchen. Remember extra charge if you use the kitchen. Couple of restaurants locally but only one open on a Sunday
by A verified traveler
Posted 7 Oct 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by La réception, Hotel Management
Bonjour,Merci pour vos excellentes notes.Bien Cordialement, La réception
by A verified traveler
Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by La réception, Hotel Management
Bonjour,Nous vous remercions pour votre excellente note.Bien Cordialement, La réception
