Ratings based on 615 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Location and safety
Comment from Hotel Management
11 May 2024 by Alison - Reservations Department , Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 16 Apr 2024
It is a very worth whike trip and the stay at the hotel was worth it ,
by A verified traveler
Posted 13 Mar 2024
Great experience. Friendly helpful staff. Great food and drinks. Beautiful ocean view from room.
Comment from Hotel Management
18 Mar 2024 by Reservations, Hotel Management
Thank you for your feedback, greatly appreciated.
by A verified traveler
Posted 21 Feb 2024
The housekeepers barely cleaned. I checked into my room, I took off my shoes and walked around for a second in my socks and my socks were black and full of hair. I threw out my socks and checked into another room, which wasn’t cleaned my entire stay. I called to the front desk asking them to clean and they didn’t
Comment from Hotel Management
21 Feb 2024 by Reservations , Hotel Management
Thank you for your feedback we will forward information to Management.
by A verified traveler
Posted 16 Feb 2024
Oil spills was a major concern
Comment from Hotel Management
21 Feb 2024 by Reservations - Alison , Hotel Management
Sorry for the inconvenience, our agencies are working feverishly.
by A verified traveler
Posted 6 Feb 2024
My stay at this hotel was very good and comfortable. The surroundings were beautiful and very clean. The rooms were well kept. However, I think a comforter should be placed on the beds as the sheets they currently have are too thin. Food was great. Overall an excellent stay!
Comment from Hotel Management
14 Feb 2024 by Alison - Reservations Department , Hotel Management
Thank you for your feedback, greatly appreciated.
by A verified traveler
Posted 6 Feb 2024
My wife and I totally enjoyed our short stay at Magdalena Feb. 2024. The service was first class and the staff was very attentive. We particularly liked the transport around the facility with little golf carts. Special shout out to Kyron who drove us back and fort around the property and went the extra mile to ensure that we were comfortable; also special shout out to Diamond-Katie for her outstanding service at the pub. D&H
Comment from Hotel Management
14 Feb 2024 by Alison - Reservations Department , Hotel Management
Thank you for your feedback, greatly appreciated.
by A verified traveler
Posted 1 Feb 2024
Needs major renovations.
Comment from Hotel Management
14 Feb 2024 by Alison - Reservations Department , Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 26 Jan 2024
It was more the expected, the view was stunning.
Comment from Hotel Management
31 Jan 2024 by Alison - Reservations Department , Hotel Management
Thank you for your feedback, greatly appreciated. Hopefully to welcome you in the future
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
31 Jan 2024 by Alison - Reservations Department , Hotel Management
Thank you for your feedback, greatly appreciated.
