Ratings based on 482 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Manon - Directrice, Hotel Management
Merci d'avoir pris le temps d'évaluer votre séjour. Nous sommes enchantés que vous ayez été satisfaits de votre expérience dans notre établissement. Au plaisir de vous accueillir à nouveau lors de votre prochaine visite !
by A verified traveler from Odessa
Posted 27 May 2024
Room was clean and had enough space. The bathroom was nice and new. The mattress was very comfortable as were the pillows. We had a restful sleep.
The reading light next to the night table was flashing on and off and it was unclear how to stop it. The sliding door to the outside balcony area did not lock. And I wish they had normal separate shampoo, conditioner and body gel instead of the hair and body combination they offered.
Breakfast was good, the first day we had amazing fresh French bread. Unfortunately they did not have it the second day. Instead the bread was stale.
The attendants were very nice, friendly and helpful. We would stay there again!
Comment from Hotel Management
27 May 2024 by La Réception , Hotel Management
Thank you very much for your detailed feedback. We are delighted that you found your room clean and spacious, and that the comfort of the mattress and pillows provided you with a restful night's sleep. We are also pleased that you enjoyed the modern bathroom and our breakfast, especially the fresh French bread.We sincerely apologise for the inconvenience with the reading light and the sliding balcony door. We have passed these issues on to our maintenance team for prompt resolution. We also take note of your suggestion regarding toiletries, in order to improve our offer.Finally, we are delighted that our staff helped to make your stay a pleasant one. We look forward to welcoming you back soon and providing you with an even better experience.
by A verified traveler
Posted 15 May 2024
Great service and very convenient location!
Comment from Hotel Management
26 May 2024 by Manon - Manager, Hotel Management
Dear Guest,Thank you very much for your complimentary review! We are delighted that you enjoyed the quality of our service and our convenient location. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 May 2024
Staff very nice
Comment from Hotel Management
26 May 2024 by Manon - Manager, Hotel Management
Dear GuestThank you for your positive feedback! We are delighted to know that our team was able to satisfy you with its kindness. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
27 May 2024 by Manon - Directrice, Hotel Management
Nous vous remercions pour votre note positive ! Votre satisfaction est notre priorité, et nous sommes heureux que vous ayez passé un bon moment parmi nous. Nous espérons vous revoir bientôt !
by A verified traveler
Posted 25 Apr 2024
Lovely place to stay, the staff is very friendly. The hotel is good located.
Comment from Hotel Management
26 May 2024 by Manon - Manager, Hotel Management
Dear Guest,Thank you very much for your warm review! We are delighted that you found our establishment pleasant and that you appreciated the friendliness of our team. We are also pleased that you liked our location. We look forward to welcoming you back soon !
by A verified traveler
Posted 7 Apr 2024
Very friendly and helpful staff
Comment from Hotel Management
8 Apr 2024 by La Direction , Hotel Management
Hello,We would like to thank you for your positive feedback and hope to welcome you again on a future visit.Yours faithfullyThe management
by A verified traveler
Posted 7 Apr 2024
This was such a pleasant stay!!! The room had a view and was so modern and cute. Highly recommend!
Comment from Hotel Management
8 Apr 2024 by La Direction , Hotel Management
Hello,We would like to thank you for your positive feedback and hope to welcome you again on a future visit.Yours faithfullyThe management
by A verified traveler
Posted 30 Mar 2024
Great experience. Friendly people. Good service just what we needed
Comment from Hotel Management
8 Apr 2024 by La direction, Hotel Management
Hello,We would like to thank you for your positive feedback and hope to welcome you again on a future visit.Yours faithfullyThe management
by A verified traveler
Posted 21 Mar 2024
Property is clean and service is good and friendly
Comment from Hotel Management
26 Mar 2024 by Manon - Directrice, Hotel Management
Thank you for your kind words! We're delighted to hear that you found our property clean and that you experienced good, friendly service during your stay. Maintaining a high standard of cleanliness and providing friendly service are top priorities for us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!
