Ratings based on 229 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2023 on Wotif
The best location short walk to all major points of interest.
Staff are very happy and attentive.
We definitely recommend this hotel.
Comment from Hotel Management
23 Oct 2023 by Thomas - Guest Relations, Hotel Management
Dear Stephen, Thanks for you kind feedback !We hope to see you again soon,
by A verified traveler
Excellent stay.
Posted 5 Oct 2023 on HotelsI loved this hotel and I will definetly be back for a longer stay in 2014.
Comment from Hotel Management
17 Oct 2023 by Thomas - Guest Relations, Hotel Management
Dear Brian, Thanks for your kind feedback !Hope to see you next year. Kind regards
by A verified traveler from RIDGELAND
Posted 23 Sep 2023
Parking was very tight and difficult. Meals were soso. Dining room was very noisy.
Comment from Hotel Management
30 Sep 2023 by Thomas, Hotel Management
Dear James,Thanks for your feedback,It'll be a pleasure to welcome you again next year !
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
30 Sep 2023 by Thomas, Hotel Management
Dear Winston, Thanks you for taking time to leave us a comments. We're so sorry to see that you didn't enjoyed your stay.Could you please tell us more about that ? Kind regards
by A verified traveler
Posted 25 Aug 2023
I’ve stayed at the property many times before, but this time, whereas there has been enormous improvements with the foyer and reception area. The menu was small, hugely expensive service was slow. The bedroom was more like a hostel bedroom. It was so small that the armchair was by my bed so I couldn’t get out. I asked them to remove the armchair which was not done. There was no shampoo, it really was like being in a hostel, I would never go back
Comment from Hotel Management
7 Sep 2023 by Thomas - Guest Relations , Hotel Management
Dear Margaret, We are sorry to hear that your stay with us did not live up to your expectations. Although we are very concerned about the cleanliness of our rooms, we find it strange that you missed so many things. Did you report this to reception? Our staff will be happy to help you with any queries you may have. We hope to see you again! All the best,
by A verified traveler
Lourdes Stay
Posted 28 Jul 2023 on HotelsGreat hotel. Central location. Excellent views
Comment from Hotel Management
29 Jul 2023 by Thomas, Hotel Management
Dear Stephen, We'd like to thank you for your kind feedback. We hope you enjoyed your stay with us ! Best wishes
by A verified traveler
Posted 17 Jul 2023
Thank you for an unforgettable stay!
Comment from Hotel Management
18 Jul 2023 by Thomas, Hotel Management
Dear Margaret, Thank you so much for you warm feedback ! It's akways a pleasure. Hope to see you soon,
by A verified traveler
Posted 23 Jun 2023
I have been to Lourdes many times. From the moment we arrived to the day we left the staff were amazing and helpful. Every inch of the hotel was spotlessly clean. The pool was great to relax in. I will be definitely book this hotel every time I go. Thank you for a wonderful 5 days.
Comment from Hotel Management
3 Jul 2023 by Thomas, Hotel Management
Dear Maria, Thanks you so much for your kind feedback ! Hoping to welcome you again in Lourdes, Kind regards,
by A verified traveler
Posted 12 Jun 2023
One of the best hotels I have stayed in Lourdes. The staff were extremely kind and very helpful. We had a fantastic stay and will certainly return. The beds were so comfortable and the rooms were so clean. I’m particularly fussy and this hotel was perfect.
Comment from Hotel Management
12 Jul 2023 by Thomas, Hotel Management
Dear Maria, Thanks for your kind and warmful feedback. We're so happy you enjoyed your stay here in La Solitude. Hope to see you soon !Take care.
by A verified traveler
Posted 9 May 2023
The hotel is okay. We stayed in a room right next to the river so the view was great. However the room was dated and although it was supposed to be a double room it had an extra single bed which made it crowded in the room.
The parking lot is very difficult to get to and had an unsafe entrance especially for motorcycles. It has a steep ramp with sharp turns and it is painted grey. The top of the ramp gets wet making the whole situation extremely un safe.
After much arguments about why I could not safely park a large motorcycle there, they did eventually offer me a spot in an outside parking lot of another hotel they had down the street.
Comment from Hotel Management
3 Jul 2023 by Thomas, Hotel Management
Dear Paul, We would like to thank you for your comment. We are aware that some of our rooms need to be modernized. Some 40 rooms are renovated every year. We hope to see you again very soon so that you can enjoy our new rooms. Best regards,
