Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Fun weekend staycation getaway!
Comment from Hotel Management
21 May 2024 by Brian, Hotel Management
Dear Regina,I would like to sincerely thank you for taking the time to share your feedback with us. We believe that feedback is a gift and I truly appreciate you taking the time to gift your feedback to us. We look forward to having you here the next time your travels take you to Los Gatos.
by A verified traveler
Posted 16 May 2024
Loved the room and the service. Lovely bed.
Comment from Hotel Management
21 May 2024 by Brian, Hotel Management
Dear Carol Rae,Firstly, I would like to apologize for the delayed response. I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.
by A verified traveler
Posted 13 May 2024
Just great
Comment from Hotel Management
15 May 2024 by Brian, Hotel Management
Dear Armand,Thank you for being such a valued customer and we hope to serve you again whenever your travels bring you back to Los Gatos.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
1 Jun 2024 by Brian, Hotel Management
Dear Dennis, Thank you for the valuable feedback. We look forward to your next stay with us.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
1 Jun 2024 by Brian, Hotel Management
Dear J Antonio, Thank you for the valuable feedback. We look forward to your next stay with us.
by A verified traveler
Posted 3 May 2024
Loved it! So beautiful!
Comment from Hotel Management
6 May 2024 by Asif Mahamud , Hotel Management
Dear Nicole,Thank you for taking the time to fill out the review! We are so happy that you've chosen to stay with us! Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. Our team takes great pride in servicing all our guests with utmost care and professionalism. We are so excited to see you scored us all 5's! We strive hard every day to achieve this and would like to thank you for recognizing our efforts!We look forward to welcoming you back soon at the HLG!
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
1 Jun 2024 by Brian, Hotel Management
Dear Wayne, Thank you for the valuable feedback. We look forward to your next stay with us.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
21 May 2024 by Brian, Hotel Management
Dear Jan, Thank you for the valuable feedback. We look forward to your next stay with us.
by A verified traveler
Posted 28 Apr 2024
Beautiful hotel just a short walk from the town center
Reception staff were so helpful
Pool area was clean and heated we went in March and could easily get into outdoor pool best hotel on our road trip for very little more
Comment from Hotel Management
6 May 2024 by Asif Mahamud , Hotel Management
Dear JIll,Thank you for staying at the Hotel Los GatosWe appreciate you taking the time to provide us with your wonderful feedback. I will share this with my team.We look forward to welcoming you back soon at the HLG.
by A verified traveler
Posted 26 Apr 2024
beautiful
Comment from Hotel Management
6 May 2024 by Asif Mahamud , Hotel Management
Dear Coral,Thank you for staying at the Hotel Los GatosWe appreciate you taking the time to provide us with your wonderful feedback. I will share this with my colleagues.We look forward to welcoming you back soon at the HLG.
