Ratings based on 948 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver
Posted 15 Jun 2024
They need to remove the picture of the pool! That is one main reason I booked with this hotel. THEY DO NOT HAVE A POOL!!! It's just a larger parking lot. They did have a small breakfast offering, not much to choose from but better than Motel 6. The staff were friendly and helpful. It's a nice, decently priced hotel and for the location! Across the street from a liquor store and gas station. Minutes (by car, walking or scooter) away from Marina Green, and other beaches. Great variety of restaurants in the vicinity.
by A verified traveler
Posted 14 Jun 2024
No parking available
by A verified traveler
Posted 3 Jun 2024
I liked that it was walking distance from multiple food and entertainment things.
Check in was bad and they told me the hotel was going to be closed and I had to check out a day early. After more conversation I was allowed to stay.
by A verified traveler
Posted 2 Jun 2024
Conveniently located
by A verified traveler
Posted 31 May 2024
Everything was old and dirty. The TV was broken and the a/c didn't run continuously. Also they require a $100 cash only deposit when you stay.
by A verified traveler
Posted 31 May 2024
THE HOERIBLE TOXIC STRONG ODOR of chemicals, smoke and mold all mixed together is disgusting and does not go away even after being in there for a while. This place feels like sleeping in a tent, absolutely everything is heard, even quieter steps in the hallways. The walls and doors are paper thin. The bed is uncomfortable, pillows old and low quality, same for the thin old blanket. Cleanliness was ok, bathroom is probably the best place in the room. The parking in the back smells so strongly of urine that it’s hard to get in and out of the car. And the front desk treat you like you need a favor from them. The location is central and convenient, but on a sketchy part of the street.
I would not stay here again.
Comment from Hotel Management
31 May 2024 by V, Hotel Management
It sounds like you had quite an experience, Irina! While it's unfortunate to hear about the challenges you faced during your stay, I appreciate your detailed feedback. Your insights help us understand areas where we can improve and enhance the experience for future guests.We take cleanliness and comfort seriously, and I apologize if we fell short of your expectations in those regards. Rest assured, we'll address the issues you mentioned with our team to ensure we maintain the highest standards possible.On a brighter note, I'm glad to hear that you found the bathroom satisfactory. We strive to provide a clean and pleasant environment in all areas of our property.Regarding the location, I understand your concerns about safety. We're constantly working to ensure the safety and security of our guests, and we'll take your feedback into consideration as we continue to make improvements.Thank you again for taking the time to share your thoughts with us. We value your feedback and hope that you'll give us another chance to exceed your expectations in the future. If there's anything else we can do to make amends, please don't hesitate to reach out.
by A verified traveler
Posted 26 May 2024
The parking is not good
Comment from Hotel Management
28 May 2024 by VB, Hotel Management
We are sincerely sorry to hear about your disappointing experience during your recent stay. Your feedback is concerning, and we apologize for falling short of your expectations. Rest assured, we take your comments seriously and will address the issues you raised promptly to ensure improvements are made. We hope you'll consider giving us another chance to provide you with a more pleasant stay in the future.
by A verified traveler
Posted 26 May 2024
Stayed here 2 nights. Very very noisy. Kids running up and down the hallway with no concern for other people! The traffic on the blvd is ridiculous.
Comment from Hotel Management
28 May 2024 by VB, Hotel Management
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by VB, Hotel Management
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.
by A verified traveler
Posted 25 May 2024
It was a fine stay for the price and close to everything. My problem was sooooo much street noise and it sounded like someone was playing a soft bass most of the night.
Comment from Hotel Management
30 May 2024 by VB, Hotel Management
We are sorry for the inconvienence. We're currently undergoing renovations to enhance our facilities, and we apologize for any inconvenience caused during this transition. We appreciate your feedback and hope you'll have a better experience in future.
