Ratings based on 995 Verified Reviews

4.3 out of 5
81% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Stafford

Posted 31 May 2024
This isn’t the type of Ritz we are used to staying at. Very limited in food choices and amenities for Club members.
5 out of 5
by A verified traveler

Posted 29 May 2024
Had a great time will come back for sure!!!!
1 out of 5
by A verified traveler

Posted 20 May 2024
This hotel felt like it was stuck in time ... circa 2020 during the pandemic. They did not honor the reservation I made for a King bed and claimed Expedia sent through a request for a double bed. Check in clerk was rude, the bathroom wallpaper had boogers stuck to the wall beside the toilet and the vanity appeared to be falling apart.
5 out of 5
by A verified traveler from Friern Barnet

Posted 20 May 2024
The experience was incredible..The staff were super friendly, super supprtive and extremely responsive. Felt like home away from home. We did not eant to leave. Food eas great too
5 out of 5
by A verified traveler from Carlsbad

This traveler left a rating score only Posted 20 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 15 May 2024
It was great
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2024
4 out of 5
by A verified traveler from Kansas City

Posted 8 May 2024
I have stayed in this hotel many times. When leaving LAX early or getting in late, this is the best hotel convenient to LAX. The area is quiet and safe, with numerous restaurant options within a convenient distance. The staff is fantastic. This is an older property, so there are old school bathroom tub/shower combos, which I do not care for all that much. But, it is fine. The rooms are nice and clean.