Ratings based on 995 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Stafford
Posted 31 May 2024
This isn’t the type of Ritz we are used to staying at. Very limited in food choices and amenities for Club members.
by A verified traveler
Posted 29 May 2024
Had a great time will come back for sure!!!!
by A verified traveler
Posted 20 May 2024
This hotel felt like it was stuck in time ... circa 2020 during the pandemic. They did not honor the reservation I made for a King bed and claimed Expedia sent through a request for a double bed. Check in clerk was rude, the bathroom wallpaper had boogers stuck to the wall beside the toilet and the vanity appeared to be falling apart.
by A verified traveler from Friern Barnet
Posted 20 May 2024
The experience was incredible..The staff were super friendly, super supprtive and extremely responsive. Felt like home away from home. We did not eant to leave. Food eas great too
by A verified traveler from Carlsbad
Posted 20 May 2024
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 15 May 2024
It was great
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 9 May 2024
by A verified traveler from Kansas City
Posted 8 May 2024
I have stayed in this hotel many times. When leaving LAX early or getting in late, this is the best hotel convenient to LAX. The area is quiet and safe, with numerous restaurant options within a convenient distance. The staff is fantastic. This is an older property, so there are old school bathroom tub/shower combos, which I do not care for all that much. But, it is fine. The rooms are nice and clean.