Ratings based on 832 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
If you like cockroaches, stay here! I ignored the other bad reviews and regretted it. Within a few hours my room was crawling with disgusting ROACHES (I took photo's despite the fact I am terrified of them). Door to my room was BROKEN and wouldn't close (I was travelling alone = security risk). Also tried to use the GAS stove and the KNOB FELL OFF (a fire hazard). I checked out a few hours after checking in. Hotel never responded to my frantic text messages. They will respond to this review saying they care deeply - yet they still have NEVER contacted me about my terrible experience. I am still fighting for a refund from Expedia - even after sending photos of the roaches and the broken door. PLEASE - there are lots of nice hotels in the area - choose somewhere else.
Comment from Hotel Management
5 Jun 2024 by Historic Broadlind Hotel, Hotel Management
Hello T, Thank you for staying at the Broadlind Hotel and your review is important to us. We have staff on site 24-hours and did not hear of any issues from you. Cleanliness is our highest priority and we take issues like this very seriously. We are unclear of this review as we did not hear any concerns of this during your stay. We recommend all guests to inform us immediately if there are issues as guests experience is an importance to having a great stay. Thank you again for your stay and we will be looking into this concern.
by A verified traveler
Posted 30 May 2024
Cool place to stay
Comment from Hotel Management
5 Jun 2024 by Historic Broadlind Hotel, Hotel Management
Hi Lynn, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay. You’re welcome back anytime!
by A verified traveler
Posted 19 May 2024
Had such a great stay per usual!
Comment from Hotel Management
21 May 2024 by Broadlind Team, Hotel Management
Hi David, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful visit. You’re welcome back anytime!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Historic Broadlind Hotel , Hotel Management
Hi Armando, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful visit. You’re welcome back anytime!
by A verified traveler
Posted 28 Apr 2024
Great hotel for the price and location. But if you’re trying to get a good night rest good luck. You can hear everything through the door/wall and from the bar downstairs. Besides that great place for its price and nightlife.
Comment from Hotel Management
2 May 2024 by Historic Broadlind Hotel, Hotel Management
Hi Jimmy, Thank you for staying at the Broadlind Hotel and glad you enjoyed a wonderful stay! You’re welcome back anytime!
by A verified traveler
Posted 22 Apr 2024
This is like an old Motel 6 in tight quarters. We will still in with Mariott, Hyatt, Etc from now on.
Comment from Hotel Management
22 Apr 2024 by Historic Broadlind Team, Hotel Management
Hi Rick, Thank you for staying at the Broadlind and we’re glad you enjoyed a nice stay. The Broadlind is a historical building and with a European aparthotel style. The Hotel is unique and different from the typical chain franchises. We appreciate your review and you’re welcome back anytime!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
14 May 2024 by Historic Broadlind Hotel , Hotel Management
Hi Matthew, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful visit. You’re welcome back anytime!
by A verified traveler
Posted 12 Apr 2024
It wasn’t clear as to how to enter the property the first time to get your parking space and key.
Comment from Hotel Management
12 Apr 2024 by Historic Broadlind Hotel, Hotel Management
Hi Shirley, Thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! You’re welcome back anytime.
by A verified traveler
Posted 26 Mar 2024
Nice stay, will visit again
Comment from Hotel Management
27 Mar 2024 by Historic Broadlind Hotel, Hotel Management
Hi Arnold, Thank you for staying at the Broadlind and we're glad to hear you enjoyed a wonderful stay! Please visit us again soon.
by A verified traveler
Posted 18 Mar 2024
We were comfortable
Comment from Hotel Management
19 Mar 2024 by Historic Broadlind Hotel, Hotel Management
Hi Tamara, thank you for staying at the Broadlind Hotel and we’re glad you enjoyed a wonderful stay! Please visit us again soon.
