Ratings based on 1,007 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
In a really lovely locations and feels safe. The area is well taken care of.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
5 out of 5
by A verified traveler

Posted 23 May 2024
The crescent was right next to rodeo drive which is in Beverly Hills. We found it to be very quiet and safe. All the reviews were bad so we were a little worried but we never had a problem with noise and the rooms were small but cute and all you needed. And you can’t beat the location! For the price it is a great deal/stay!
3 out of 5
by A verified traveler

Posted 14 May 2024
The location is very convenient.
Comment from Hotel Management
15 May 2024 by Sonder, Hotel Management
Hi Kaman, thank you for leaving a review. Please let us know if there's anything we could have done to improve your stay. Our support team is available 24/7.
4 out of 5
by A verified traveler from West Covina

Posted 5 May 2024
Replace head boards and foot boards. Remotes didn’t work for the Fan. I had to go downstairs to get batteries for the Roku remote. Nice size spiders came out in the bathroom. Shampoo and body wash pumps did not work. But I would stay again. Little fixes.
1 out of 5
by A verified traveler

Posted 26 Apr 2024
Nothing works, busted key cards, broken TV, flickering lights and no staff to actually help resolve. Save your money on this scam
Comment from Hotel Management
8 May 2024 by Sonder, Hotel Management
Hi Mara, thank you for your honest review. Our team has been notified about the issues you experienced with your space. We clearly dropped the ball and hope you can accept our sincerest apologies. We're available 24/7 via our app, call, text, or email for help during your stay. Should you decide to give us another chance, we'd love to make it up to you.
1 out of 5
by A verified traveler

Posted 13 Apr 2024
Didn't get the room we paid for. We booked a first floor king size bed room. We got an upstairs, queen size room. My mom had to go up several stairs with her cain, as her walker wasn't even possible and then share a queen size bed that overlooked a loud ally after having surgery. Staff was nice but couldn't accommodate us as the room we booked had someone in it already. Not even the TV worked properly. Staff was kind enough to get it working. Nothing but praise for their friendliness but skip this place if you are over 50. No elevator, loud, only ROKU tv (if it works) no phones, no tub, very small. No even a chair to sit in.
5 out of 5
by A verified traveler from Lithia

Posted 5 Apr 2024
Perfect spot
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2024
5 out of 5
by A verified traveler

Posted 10 Mar 2024
We had an excellent stay at The Crescent. It was very easy to get in with the keypad. The area was lovely, walkable and comfortable. I couldn’t have asked for a better place for a quick weekend in LA.