Ratings based on 987 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
I lost my ID I was with my two sons
And even if i had other multiple things that said my name like debit cards, insurance, work ID, Costco card, a picture on my phone with my ID they did not allow me to get my room and refused to give me a refund. My children had to sleep in the car. Horrible experience with this place
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 10 Jun 2024
The pool was not like in the pictures, it was very small and not clean, the room cleaning was definitely not for 3 days, the beds were a little small, but the hotel was generally quiet and calm, the full family hotel, but the cleaning was bad, not daily, the parking lot was usually empty and it was nice, the only thing I like was said that the pool, there is no room cleaning, there is a daily cleaning, but it definitely didn't happen.
Comment from Hotel Management
12 Jun 2024 by Brand Experience Team, Hotel Management
Hi Zelal, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6
by A verified traveler from Johns Creek
Posted 8 Jun 2024
Right next to Starbucks and with relax environment. Friendly staff. Close to the airport and easy driving to the airport. Big room with everything you need.
Comment from Hotel Management
10 Jun 2024 by Brand Experience Team, Hotel Management
Hi YeWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
by A verified traveler
Posted 4 Jun 2024
Property is clean and staff is friendly
Comment from Hotel Management
5 Jun 2024 by Brand Experience Team, Hotel Management
Hi Raymond, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
by A verified traveler
Posted 4 Jun 2024
Nice staff
Comment from Hotel Management
5 Jun 2024 by Brand Experience Team, Hotel Management
Hi Nafisa, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
by A verified traveler
Posted 3 Jun 2024
We enjoyed our stay there.
Comment from Hotel Management
4 Jun 2024 by Brand Experience Team, Hotel Management
Hi Bine,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 3 Jun 2024
Bed creeks, surfaces were dusty, awful customer service.
Comment from Hotel Management
4 Jun 2024 by Brand Experience Team, Hotel Management
Hi Sebastian,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 30 May 2024
Staff members were nice, room was clean and plenty of parking. Overall, satisfied with stay but would not recommend a room with smoking unless you are a heavy smoker and the smell doesn’t bother you. I vape and opt for a nonsmoking room cause it was too much for me. Staff was accommodating but still not sure if there was a smoking area outside.
by A verified traveler
Posted 28 May 2024
Customer service is always nice
