Ratings based on 1,751 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Nice property building is older large rooms is very nice compared to other hotels. Bathrooms and plumbing a bit old but otherwise very nice facilities. Nice swimming pool and patio area. Close to highway but can’t hear noise. Overall nice stay
by A verified traveler from Lenoir City
Posted 30 May 2024
by A verified traveler
Posted 29 May 2024
1-the staff is RUDE and very unhelpful. We were left at the counter waiting for change for 20 MINUTES. 2-our tub did not drain fast enough to even shower without it being ankle deep!! most awful hotel experience. NOT as pictured either.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Rama George,It's disappointing to hear about your recent experience. The level of service and state of the bathroom you described are not reflective of our expectations. The pictures are intended to provide an accurate representation. Your feedback will be reviewed rigorously.
by A verified traveler from flushing
Posted 29 May 2024
by A verified traveler
Posted 28 May 2024
Ok hotel did it’s job pool wasn’t heated screen door didn’t work toilet ran a bit but all for all 8/10
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Cristina, thank you for taking the time to share your thoughts. It's great to hear the hotel met your expectations. Your feedback about the pool temperature and other minor issues is appreciated and will be passed on to our team members. We're glad your overall experience was satisfactory and hope to have the chance to serve you again in the future.
by A verified traveler
Posted 27 May 2024
Convenient location, great staff at check in.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Sandi, thank you for your wonderful feedback. Sonesta Select Los Angeles Torrance South Bay is pleased that you enjoyed the convenient location and had a great experience with our team members at check-in. We're looking forward to welcoming you back.
by A verified traveler
Posted 24 May 2024
Very clean
Comment from Hotel Management
26 May 2024 by Customer Service, Hotel Management
Kenneth, thank you for your wonderful feedback! The team at Sonesta Select Los Angeles Torrance South Bay is delighted to hear you found everything very clean. We hope to welcome you back soon!
by A verified traveler
Posted 23 May 2024
el espacio de la alberca estaba bonito y se sentía pas. los alrededores de el hotel me gustaron bonito y limpio. Tambien me justo que tienen lavadora y secadora pero $3.00 por cada una se me iso un poco excesivo.
también fueron muy amables con nosotros y mi perrito gracias.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Rosa, gracias por compartir tu experiencia en Sonesta Select Los Angeles Torrance South Bay. Estamos encantados de que haya disfrutado del área de la piscina y haya encontrado el entorno atractivo y limpio. Es fantástico saber que nuestras comodidades, incluidas las instalaciones de lavandería, satisficieron sus necesidades, incluso si el costo parecía un poco alto. Los miembros de nuestro equipo siempre se esfuerzan por ser acogedores y nos alegra que se haya sentido bien tratado, incluido su amigo peludo. ¡Esperamos su próxima visita!
by A verified traveler
Posted 21 May 2024
Very good and friendly staff.
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Henry, thank you for your kind words! The team at Sonesta Select Los Angeles Torrance South Bay is delighted to hear you had a pleasant experience. We're looking forward to welcoming you back.
by A verified traveler from Rancho Palos Verdes
Posted 21 May 2024
Great value for the money.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Ramon, thank you for your feedback! The team at Sonesta Select Los Angeles Torrance South Bay is delighted you found value in your stay. We're looking forward to welcoming you back soon!
