Ratings based on 980 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Beautiful hotel. Close to fwys, shopping and restaurants.
by A verified traveler
Posted 2 Jun 2024
Excellent
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Rodrigo, the team at Sheraton Cerritos Hotel is thrilled to hear you had an excellent experience. We're looking forward to welcoming you back soon!
by A verified traveler from Long Beach
Posted 2 Jun 2024
Staff wasn't friendly.
Comment from Hotel Management
4 Jun 2024 by Customer Service, Hotel Management
Eliseo, thank you for your feedback. At the Sheraton Cerritos Hotel, providing exceptional service is our top priority. We appreciate you bringing this to our attention and will address it with our team. We hope to welcome you back soon for an improved experience.
by A verified traveler
Posted 28 May 2024
Calm and clean.
Comment from Hotel Management
29 May 2024 by Customer Service, Hotel Management
Tarurani,Thank you for sharing your positive experience at the Sheraton Cerritos Hotel. We're pleased to hear you found the environment calm and clean. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 May 2024
The beds were not very comfortable and the pillows were flat. Unfortunately, an uncomfortable night sleep. However, for the price and location, not too bad overall.
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Eric,Thank you for sharing your thoughts. We're pleased to hear you found the price and location appealing. Your feedback about the beds and pillows is appreciated, and we will review these aspects to improve guest comfort. We hope to provide you with a better experience in the future.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Marie, thank you for your stellar rating! The team at Sheraton Cerritos Hotel is thrilled to see your positive feedback. We're looking forward to welcoming you back for another great stay!
by A verified traveler
Posted 19 May 2024
Great stay! No complaints.
Area was nice and quiet. Easy and free parking.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Justin,Thank you for your positive feedback. Our team at Sheraton Cerritos Hotel is thrilled to hear you enjoyed your stay and appreciated the serene area and convenient parking. We hope to welcome you back again soon!
by A verified traveler
Posted 16 May 2024
Convenient to highway, shopping, and restaurants. Rooms are are typical hotel room but clean. Front desk staff very friendly. Would stay again.
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Lily, thank you for your wonderful feedback! The team at Sheraton Cerritos Hotel is thrilled to hear that you found our location convenient and our rooms clean. It's great to know our friendly front desk colleagues made a positive impression. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 May 2024
I like this hotel because it was clean and quite
Comment from Hotel Management
15 May 2024 by Customer Service, Hotel Management
Ruslan, thank you for your kind words. The team at Sheraton Cerritos Hotel is delighted to hear you enjoyed a clean and peaceful stay. We hope to welcome you back soon!
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Steve, thank you for your rating! The team at Sheraton Cerritos Hotel is thrilled to see your positive feedback. We're looking forward to welcoming you back soon.
