Ratings based on 425 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Portland
Posted 13 Jun 2024
The restaurant is amazing. The rest of the place is fine and just to far from the beach.
Comment from Hotel Management
13 Jun 2024 by Bruno Vergeynst, Hotel Management
Dear Thomas Thank you for your kind words about our restaurant. We're thrilled to hear that you enjoyed your dining experience with us.I am sorry you found us too far from the beach. However, we have regular and electric bikes available for guests, which can quickly whisk you to the beach in just a few minutes, making it more accessible and enjoyable. We look forward to the opportunity to host you again soon.Warm regards,Bruno VergeynstManaging Director Santa Monica Proper
by A verified traveler
Posted 10 Jun 2024
Beautiful property, helpful employees. Pool was crowded with splashing screaming kids but still nice - just not relaxing. Property is lovely
Comment from Hotel Management
11 Jun 2024 by Bruno Vergeynst, Hotel Management
Dear Dayton Thank you for your kind words about our property and staff. We're sorry to hear that the pool wasn't as relaxing as you had hoped for. We appreciate your feedback and hope to welcome you back for a more peaceful stay in the future. Warm regards,Bruno VergeynstManaging Director Santa Monica Proper
by A verified traveler
Posted 10 Jun 2024
good
Comment from Hotel Management
11 Jun 2024 by Bruno Vergeynst, Hotel Management
Dear Dong Sik Thank you for the 5 stars. So happy that you enjoyed your stay with us.Warm regards,Bruno VergeynstManaging Director Santa Monica Proper
by A verified traveler
Posted 6 Jun 2024
Nice hotel
Comment from Hotel Management
12 Jun 2024 by Bruno, Hotel Management
Dear Ms Myra, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. We look forward to welcoming you back for another great experience.Best regards, Bruno VergeynstManaging Director Santa Monica Proper
by A verified traveler
Posted 4 Jun 2024
Great property! Rooms are very comfortable and modern. Staff is welcoming and very helpful
Comment from Hotel Management
10 Jun 2024 by Bruno Vergeynst, Hotel Management
Thank you for your great review. So happy to hear you enjoyed your stay with us.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Bruno, Hotel Management
Dear Mr Ahmed,Thank you so much for awarding us a full star rating! We're thrilled to know you had a great experience. Your feedback is much appreciated, and we look forward to the pleasure of hosting you again in the future.Best regards, Bruno VergeynstManaging Director Santa Monica Properbruno.vergeynst@properhotel.com
by A verified traveler
Posted 26 May 2024
Lovely
Comment from Hotel Management
10 Jun 2024 by Bruno Vergeynst, Hotel Management
Thank you
by A verified traveler
Posted 21 May 2024
This Hotel is truly amazing. The staff are lovely and fun and informative from every aspect. It seems like everyone is happy to be there! We had such great service from the bellman, front desk, wait staff downstairs, and everyone on the rooftop! Pia on the rooftop was so gracious and accommodating! We will be back!
Comment from Hotel Management
29 May 2024 by Bruno Vergeynst, Hotel Management
Thank you for your amazing review. We're thrilled to hear you had a great time with our lovely and informative staff, especially Pia on the rooftop. We'll be sure to share your kind words with the team. Looking forward to welcoming you back soon.
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
4 Jun 2024 by Bruno, Hotel Management
Dear Mr Adam, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. We look forward to welcoming you back for another great experience.Best regards, Bruno VergeynstManaging Director Santa Monica Properbruno.vergeynst@properhotel.com
