Ratings based on 971 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Favorite affordable hotel!
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 27 May 2024
Nice hotel but the description says there is breakfast but it’s only available during workdays.
Comment from Hotel Management
28 May 2024 by Redac Gateway Hotel Management, Hotel Management
Dear Liubov,Thank you for bringing this to our attention. We apologize for any confusion regarding breakfast availability. We will review and update our descriptions to ensure accuracy on weekdays.Your feedback is important to us, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further questions, please feel free to let us know. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Best Regards,Redac Gateway Hotel Management
by A verified traveler
Posted 25 May 2024
Needs apdate
Comment from Hotel Management
28 May 2024 by Redac Gateway Hotel Management, Hotel Management
Dear Carlos,Thank you for your feedback regarding the need for updates. We continuously strive to improve our facilities and services better to meet the needs and expectations of our guests. Your input is valuable to us, and we will take it into consideration as we plan for future updates and renovations.If you have any specific suggestions or areas you would like to see improved, please feel free to share them with us. We appreciate your patronage and look forward to providing you with an even better experience in the future.Best Regards,Redac Gateway Hotel Management
by A verified traveler
Posted 25 May 2024
All the staff from night shift front desk, house Man, Maintenance, housekeeping and morning staff were so friendly and kind. However everything was expensive though it is California
Comment from Hotel Management
28 May 2024 by Redac Gateway Hotel Management, Hotel Management
Dear Arash,It's lovely to hear that our staff, across all departments, provided you with friendly and kind service during your stay. We strive to create a welcoming environment for our guests, and it's rewarding to know that our efforts were appreciated.Regarding the expenses, we understand your concerns, and we continuously review our pricing to ensure that it remains competitive while still reflecting the value and quality of our services. We appreciate your feedback on this matter.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future! If you have any further feedback or requests, please feel free to let us know.Best Regards,Redac Gateway Hotel Management
by A verified traveler
Posted 24 May 2024
Good location hotel well presented and pleasant staff
Comment from Hotel Management
28 May 2024 by Redac Gateway Hotel Management, Hotel Management
Dear Alan,We're delighted to hear that you enjoyed our hotel's location and found it to be well presented! Providing a pleasant and comfortable experience for our guests is always our goal, and we're glad that our staff contributed positively to your stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable experience in the future! If you have any further feedback or requests, please feel free to let us know.Best Regards,Redac Gateway Hotel Management
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
28 May 2024 by Redac Gateway Hotel Management, Hotel Management
Dear Jason,Thank you for rating your stay at Redac Gateway Hotel. We hope to host you again for your next trip to Redac Gateway Hotel to serve you with a more comfortable stay and enhanced experience.Best Regards,Redac Gateway Hotel Management
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
28 May 2024 by Redac Gateway Hotel Management, Hotel Management
Dear Tae,Thank you for rating your stay at Redac Gateway Hotel. We hope to host you again for your next trip to Redac Gateway Hotel to serve you with a more comfortable stay and enhanced experience.Best Regards,Redac Gateway Hotel Management
by A verified traveler
Posted 11 May 2024
Found hair on our comforter the day we arrived. Other than that, stay was okay. Adequate parking every night, we stayed 5 days.
Comment from Hotel Management
14 May 2024 by Redac Gateway Hotel Management, Hotel Management
Dear Maria,We're sorry to hear about the comforter issue during your stay. Providing a clean and comfortable environment is important to us, and we apologize for any inconvenience.We're glad to hear that you found the parking adequate and that overall your stay was okay. Your feedback is valuable to us, and we'll address the cleanliness issue to ensure a better experience for our guests in the future.Thank you for staying with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay. If there's anything else we can do to make your next visit better, please let us know.Sincerely,Redac Gateway Hotel Management
by A verified traveler from Everett
Posted 9 May 2024
The customer service is good, but the property condition is not. A lot of maintenance is needed.
Comment from Hotel Management
14 May 2024 by Redac Gateway Hotel Management, Hotel Management
Dear MEGUMI,We're glad you found our customer service to be good, but we apologize for any issues you experienced with the property condition. Maintaining a high standard of upkeep is important to us, and we appreciate your feedback.Rest assured, we'll address any maintenance issues promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay. If there's anything else we can do to make your next visit better, please let us know.Best Regards,Redac Gateway Hotel Management
