Ratings based on 974 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by gerald, Hotel Management
Mama thanks you for taking the time to leave us this review! We are thrilled that your visit with us was so great. We hope to have you back with us again soon and we thank you for choosing Mama Shelter.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Mama LA staff, Hotel Management
Mama thanks you for taking the time to leave us this rating! We look forward to seeing you again soon and we thank you for choosing Mama Shelter!
by A verified traveler
Posted 31 May 2024
Hidden fees.
Lots of late nights/early mornings noise from the rooftop parties
Comment from Hotel Management
2 Jun 2024 by Mama LA staff, Hotel Management
Mama thanks you for taking the time to leave us this review. we're sorry your stay with us was not up to your expectations. Thank you for choosing Mama.
by A verified traveler
Posted 30 May 2024
Surrounding area was filthy and felt unsafe, Didn't feel as if we could walk to the Hollywood Bowl without being in danger. The carpets in the room we stayed were stained. The masks on the light fixtures on both sides of the bed made me and my wife uncomfortable.
Comment from Hotel Management
2 Jun 2024 by Mama LA staff, Hotel Management
Thank you for taking the time to leave us this review. We are sorry to hear your stay with us was less than satisfactory. We try to provide a unique environment for our guests and we are sorry this was not the case for you.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
6 Jun 2024 by gerald, Hotel Management
Mama thanks you for leaving us this rating. we look forward to having you again. Thank you for choosing Mama LA.
by A verified traveler
Posted 14 May 2024
All around great hotel! I saw a lot of comments talking about the noise coming from the upstairs patio, yes you can definitely hear it from your room but it’s not bad enough to keep you up at night. But if you need absolute silence then I would say stay at a more basic holiday inn or something. Just know you’re staying at a very social hotel with a night life! This didn’t hinder my experience because it’s what I was looking for. Very nice hotel and staff located right in the middle of all the other nightlife and tourist attractions. Will be coming back!
Comment from Hotel Management
16 May 2024 by gerald, Hotel Management
Mama thanks you for leaving us this review. We appreciate your recognition of our hard working staff. We are happy to hear you enjoyed your visit, We look forward to having you back soon. Thank you for choosing Mama.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
4 Jun 2024 by Mama LA staff, Hotel Management
Thank you very much for taking the time to leave us this rating! We are happy you enjoyed your visit with us. Mama says see you again soon!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by gerald, Hotel Management
Thank you for taking the time to leave a review. We apologize that your stay with us was not up to your expectations.
by A verified traveler
Posted 7 May 2024
We were here for 1 nite on a thursday. Now its my new favorite Hollywood hotel
Comment from Hotel Management
8 May 2024 by gerald, Hotel Management
Mama thanks you for taking the time to leave us this review. We are thrilled to hear that you loved your stay with us, and we are honored to be your new favorite. We look forward to welcoming you back again when you return to Hollywood and we thank you for choosing Mama Shelter!
by A verified traveler
Posted 4 May 2024
The room was very small and the amenities were lacking ( we needed another garbage can!”
Food was very good, but very overpriced
Comment from Hotel Management
4 May 2024 by gerald, Hotel Management
Thank you for taking the time to leave us this review. We apologize for the inconveniences you experienced during your stay with us. Our goal is to provide an exciting and fun stay for all of our guests and visitors and we apologize that that wasn't your experience. Thank you for choosing Mama Shelter.
