Ratings based on 975 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Lovely property! Thank you for having us!
by A verified traveler
Posted 1 Jun 2024
It's a great place to stay in Chinatown
Comment from Hotel Management
3 Jun 2024 by Alex, Hotel Management
Thank you for your feedback regarding your stay with us. We know that when traveling you have many lodging options and we are happy that you chose to stay with us. We hope to see you again in the future.
by A verified traveler
Posted 29 May 2024
Good location. But the room was not clean and very noisy.
Comment from Hotel Management
3 Jun 2024 by Alex, Hotel Management
We appreciate your feedback. We are sincerely sorry to hear that this negative experience disrupted your stay. While the noise you were hearing was caused by something beyond our control, it is our duty to provide you with a comfortable and quiet stay. We are committed to finding ways to create a better experience for our guests.
by A verified traveler
Posted 28 May 2024
The first night I stayed, the hotel on the second floor had a party from 6 pm to midnight, the party was so loud we could hear at the 5th floor, I wouldn’t book the hotel if I know they have a event until nightlight. Also my daughter said the next room was made loud noise until 2:00 am, so she had to call the security to stop them.
Comment from Hotel Management
28 May 2024 by Alex, Hotel Management
We appreciate your feedback. We are sincerely sorry to hear that this negative experience disrupted your stay. While the noise you were hearing was caused by something beyond our control, it is our duty to provide you with a comfortable and quiet stay. We are committed to finding ways to create a better experience for our guests.
by A verified traveler
Posted 23 May 2024
They cancelled my appointment because they told us the manager put on a blacklist, but the manager nevet told us we did anything against the hotel's policy to get on the blacklist. When an Expedia representative called about the hotel initiated cancellation, they told the representative we tried to check-in early which was not true because we tried to check-in at 8 pm. This was a BIG inconvenience, and I am very disturbed this incident happened.
by A verified traveler
Posted 19 May 2024
Floor looks like they were never vacuumed. Walls are cracked with ugly patch areas. Looks like a beat up garage. Surrounding area in middle of seedy China town. Doesnt deel safe at all.
Comment from Hotel Management
20 May 2024 by Alex, Hotel Management
Dear Valued Guest,We are sorry we were not able to provide you with a better quality of service. We are always looking for ways to improve our customer experience. The Lincoln Hotel completed its latest renovation in August 2021. The hotel is situated in the heart of the Monterey Park, a vibrant business district in the Chinese community, on the bustling south side of Garvey Avenue. The surrounding area is filled with various conveniences such as restaurants and shops. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope you will come back and stay with us again, to show our improvements. Stay safe and healthy!
by A verified traveler
Posted 18 May 2024
A lot of restaurant around
Comment from Hotel Management
19 May 2024 by Alex, Hotel Management
We appreciate your review, and we hope you have a wonderful stay with us. Thank you.
by A verified traveler
Posted 17 May 2024
Good
Comment from Hotel Management
19 May 2024 by Alex, Hotel Management
Thank you so much for the review and we appreciate the high score.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
19 May 2024 by Alex, Hotel Management
Thank you for your review. We hope you come back to stay with us again soon!
by A verified traveler
Posted 11 May 2024
Good
Comment from Hotel Management
13 May 2024 by Alex, Hotel Management
We appreciate your review, and we hope you have a wonderful stay with us. Thank you.
