Ratings based on 1,522 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
It was not the same rooms that were pictured but overall it was clean and alright
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 21 May 2024
This reservation was crappy they put me on the third floor originally but after someone tried to enter my room I had to call the police. Even after that, it took four hours to change the room. The front desk clerk stated that it was a system malfunction, but the hotel manager (in the morning), assured me that they could have switched rooms and dealt with "the system" later. Not the experience I expected from such a highly rated hotel.
by A verified traveler
Posted 20 May 2024
Good overall service
by A verified traveler
Posted 18 May 2024
I recommend this hotel. Very nice and friendly. We had a nice time there.
Thanks La Quinta.
by A verified traveler
Posted 18 May 2024
I’m a returning guest - excellent customer service (Mgr, staff) and good breakfast!
by A verified traveler from Brentwood
Posted 17 May 2024
Pros: The hotel staff were very courteous and helpful. The morning buffet breakfast was very good including scrambled eggs, waffles (you cook them), sausage, fruit, cereal, etc. Each day there is something added a bit different. The rooms on the opposite side of the freeway were very quiet. Room maintenance and housekeeping were very efficient. Very close to multiple restaurants, stores and to Magic Mountain.
Cons: We originally reserved two rooms, one was to be an accessibility room with shower accessories. We were given two identical rooms without any shower accessories. We were told there was only one full accessibility room, which had already been reserved by someone else. Both of our rooms had a bath bar to help stand up, but this is not an accessibility room. The two rooms we were originally given were facing Highway 5. Warning, there is traffic noise with no sound muffling windows. We were there for four nights, so after the first night, we requested rooms on the opposite side of the freeway and we were given them. Our original rooms were both King size beds rooms with large space for relaxing, which were apparently not available on the opposite side of the building so we were given two rooms with two queen beds in each. We were told the rate for a King or two queens was the same.
The listed cons were not critical for us, but not what was expected. After the first night, we did enjoy our stay.
by A verified traveler
Posted 17 May 2024
Great location
by A verified traveler
Posted 15 May 2024
Great staff, good facilities, good breakfast!!
Comment from Hotel Management
15 May 2024 by Astrid, Hotel Management
Thank you for your kind words! We're delighted to hear that you had a great experience with our staff, enjoyed our facilities, and found our breakfast good. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler from Cameron Park
Posted 7 May 2024
it was a quick stop for sleep but was clean and staff was friendly
Comment from Hotel Management
15 May 2024 by Astrid, Hotel Management
Thank you for your feedback! We're glad to hear that you found our hotel clean and our staff friendly during your quick stop. We hope to welcome you back for a longer stay in the future!
