Ratings based on 979 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
The only disappointment was the very poor lighting in the bathroom and the lack of a shower mat which left the shower/tub floor extremely slippery.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by DoubleTree by Hilton San Pedro, Hotel Management
Dear Oscar,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.
by A verified traveler
Posted 3 Jun 2024
Very nice place.
Comment from Hotel Management
3 Jun 2024 by Hotel Staff, Hotel Management
Hello and thank you for booking your stay with us . We are happy to hear you enjoyed your stay with us. Please visit us again soon.
by A verified traveler
Posted 2 Jun 2024
Very nice place in a nice location. We would go there again
Comment from Hotel Management
3 Jun 2024 by Hotel Staff, Hotel Management
Hello and thank you for booking your stay with us. We are looking forward to your next visit with us.
by A verified traveler
Posted 2 Jun 2024
The staff was super nice and responsive. The room was a little old style and appliances were also old and stiff but the rooms were pretty clean.
Comment from Hotel Management
3 Jun 2024 by Hotel Staff, Hotel Management
Thank you for booking your stay with us. We are happy to hear you enjoyed your stay and hope you will consider us again soon.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
1 Jun 2024 by Hotel Staff, Hotel Management
We are glad you enjoyed your stay we hope to see you again soon.
by A verified traveler
Posted 30 May 2024
The employees are striking we were awake to blow horns which continued all day!!! We were told this has been ongoinv for a year but no one told us upln booking or at arrival
Comment from Hotel Management
1 Jun 2024 by Hotel Staff, Hotel Management
Thank you for booking your stay with us. We apologize for any inconvenience this may have caused you during your stay with us. Please contact us to discuss your stay further.
by A verified traveler
Posted 30 May 2024
I didn't have any problems
Comment from Hotel Management
31 May 2024 by DoubleTree by Hilton San Pedro, Hotel Management
Dear Damont,It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at DoubleTree by Hilton San Pedro. Thank you for sharing this kind review and we look forward to your return.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by DoubleTree by Hilton San Pedro, Hotel Management
Dear Oluwakemi,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.
by A verified traveler
Posted 28 May 2024
I was there for two nights and never got a visit from housekeeping, even though I was gone for the whole day.
Comment from Hotel Management
28 May 2024 by DoubleTree by Hilton San Pedro, Hotel Management
Dear Henry,We appreciate you taking the time to share your experience with us. My apologies that you were disappointed with no housekeeping service. We will strongly take note and inform our housekeeping team regarding this. Thank you for staying with us and we hope to see you again.
