Ratings based on 991 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Outstanding hotel with friendly and helpful staff! Excellent view from our balcony! Loved it!
Comment from Hotel Management
26 May 2024 by Front Office Manager, Hotel Management
Hello, Janie!THANK YOU for your 5-Star Review!We appreciate your kind feedback and look forward to welcoming you back soon!Have a lovely day!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Aisha James, Hotel Management
Dear Joshua,Thank you for taking the time to review our hotel and provide such an amazing rating regarding your recent experience at Cameo Beverly Hills! We look forward to welcoming you back again soon.
by A verified traveler
Posted 17 May 2024
The hotel itself is quaint. Very high-end feel when you walk in. The staff was friendly enough. The waitstaff in the restaurant was stellar. Nice pool area. Had a very backyard feel to it. It was very clean. The gym was adequate. They definitely try with it. They even offer complimentary water bottles in the mini refrigerator. The gym had a very “working out in someone’s basement” feel to it as you WERE working out in the basement.
The negatives were: They make you pay a resort fee which you are forced to use there at the restaurant or you lose the money. They also charge a $150 PER NIGHT deposit which I have NEVER heard of! Hotels that charge deposits usually charge a one time flat fee. Right off the bat, they put a SEVERAL HUNDRED dollar hold on my card I hadn’t planned on which made my trip a little more frugal than I would have liked. Also, the rooms are very nice but they have leather furniture in them that was starting to look a little shabby in my opinion.
Overall it was a decent hotel for a couple of night’s stay.
Comment from Hotel Management
21 May 2024 by Aisha James, Hotel Management
Dear Tara Ann,Thanks for taking the time to review our hotel and provide such valuable, insightful feedback. We appreciate you sharing the comments regarding the resort fees (which are posted on our booking sites) We're sorry that impacted your stay in negative way. I will be sure to share all of your comments with our entire team as love to hear when there's opportunity to improve upon areas which will enhance each and every guest experience.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
17 May 2024 by Jerin, Front Office Manager, Hotel Management
Thank you for your 5-Star Rating!We genuinely appreciate your feedback, and look forward to welcoming you back again, soon!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
11 May 2024 by Jerin, Front Office Manager, Hotel Management
Thank you for choosing Cameo Beverly Hills and your 5-Star Rating! We greatly appreciate your patronage, and look forward to welcoming back Home!
by A verified traveler
Posted 4 May 2024
LA Taxes are a lot .
Comment from Hotel Management
6 May 2024 by Jerin, Front Office Manager, Hotel Management
Thank you for choosing Cameo Beverly Hills! We appreciate your feedback, as LA sure does take it's cut of anything happening in the city, it can add up very quickly! We're glad that you enjoyed the Stay with us, and look forward to welcoming you again, soon!
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Aisha James, Hotel Management
Dear Julio,Thank you for taking the time to review or hotel and provide such an amazing rating! We're so pleased to hear that the experience exceeded your expectations. We look forward to hosting you again soon for your future travel needs with Cameo Beverly Hills!
by A verified traveler
Posted 27 Apr 2024
I loved everything about this hotel
Comment from Hotel Management
27 Apr 2024 by Aisha James, Hotel Management
Dear Deronique,Thank you for taking the time to express your comments following your recent experience here at Cameo Beverly Hills, and for having us as your hotel of choice!It is such a pleasure to read that you enjoyed your stay with us, I will most definitely share your kind comments with our team.On behalf of our team, we hope that we have the opportunity to welcome you back to the hotel on many future occasions!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 Apr 2024 by Aisha James, Hotel Management
Dear Nausheen,Thank you for taking the time to share your review. I am glad you were able to join us for your recent stay, however I am disappointed to hear that your experience was not as it should have been. I will be sure to share your comments with the appropriate teams so that we can hopefully provide you with a flawless experience should you decide to join us once again. We look forward to hosting you again soon at Cameo Beverly Hills!
by A verified traveler
Posted 24 Apr 2024
This property is beautiful, the rooms were clean. Issues were that there is no sign, so Ubers had trouble finding the hotel. Another room on my floor had a massive water leak so the carpet was squishy for two days, and the valet when I arrived was unprofessional and seemed very confused about what he was doing. The staff were very friendly and housekeeping was lovely. Great views.
Comment from Hotel Management
25 Apr 2024 by Aisha James, Hotel Management
Dear Mikaela,Thank you for taking the time to review our hotel and provide such a pleasant rating along with helpful feedback regarding your recent experience at our hotel. We appreciate all of comments referring to the negative situations that impacted your stay. I will be sure to pass along of your feedback as it provides direction on how we can improve upon areas to help us enhance each and every guest experience on all levels.
