Ratings based on 983 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Check in personnel have an attitude. They double charge the deposit. My room lock ran out of battery. Stay stranded in the hallway for maintenance. The maintenance guy was very polite, really appreciate him.
by A verified traveler
Posted 13 May 2024
Poor experience. The online photos were misleading. Room was small and had poor lighting
The bathroom’s door was really stiff, and it actually hurt my hand when I tried to open it.
There was water pooling around toilet.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 2 May 2024
Can’t rate the hotel itself. The hotel was overbooked so they put me up at a dump across the street. Unacceptable!
by A verified traveler from MEDFORD
Posted 23 Apr 2024
Very nice hotel, good location and very helpful staff. However, it needs an update
by A verified traveler from hermosa beach
Posted 23 Apr 2024
clean and convenient!
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 16 Apr 2024
I preserved a king size bed and was not told at the front desk that I was getting two doubles and got to the room and there were two double beds. They told me I would have to wait 20 to 30 minutes beyond the already 3 o’clock check in time in order to try to get a king size bed so I opted not to do that. They did compensate me with M club upgrade and a late check out which I appreciate. Strangely, in the bathroom, there’s no place to hang towels Overall, not a bad stay, but expected a little bit more from Marriott.
by A verified traveler
Posted 15 Apr 2024
