Ratings based on 972 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Encino
Posted 13 Jun 2024
great location
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Darryl,We are pleased to hear that you appreciated our hotel's convenient location. Your feedback is valuable to us as we strive to provide a positive guest experience. Thank you for choosing to stay with us and we hope to welcome you back in the future.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Christin,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you need any assistance in the future.
by A verified traveler
Posted 11 Jun 2024
Not enough Parking
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Francisco,We apologize for any inconvenience you experienced with our parking facilities and appreciate your feedback. We encourage guests to reach out to our management team directly for further assistance with any concerns. Thank you for staying with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 11 Jun 2024
Did not like the parking. Could be three deep at times. Time limits by office don't seem to be enforced over night
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Gail, We appreciate your feedback on the parking situation. Our team will review the enforcement of time limits to ensure consistent standards are upheld.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Jeffrey,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 Jun 2024
Honestly, I liked everything about the hotel, the bathroom is remodeled, it smells clean, they make you feel like you are at home
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Javier,We appreciate your positive feedback on our remodeled bathrooms and welcoming atmosphere that made you feel at home. It's wonderful to hear that you enjoyed your stay with us. We strive to provide a comfortable and clean experience for all our guests. Thank you for choosing our hotel for your accommodation needs.
by A verified traveler
Posted 8 Jun 2024
Clean
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Debbie,We are pleased to hear that you found our hotel to be clean. Our housekeeping team works diligently to ensure a comfortable stay for all our guests. Your feedback is greatly appreciated and we hope to welcome you back on your next visit.
by A verified traveler
Posted 5 Jun 2024
Very clean, friendly staff, yummy breakfast
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Khuong,We're thrilled to hear you enjoyed our clean facilities, friendly staff, and delicious breakfast during your stay. Your kind words are greatly appreciated and we hope to welcome you back soon for another delightful experience with us.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello John,We are happy to hear you had a wonderful stay with us! We look forward to welcoming you back again soon.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Elizabeth, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
