Ratings based on 1,070 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
The room always felt clean and comfortable. I felt well taken care of and it felt like the staff treated the property as it was their own.
Comment from Hotel Management
3 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
by A verified traveler
Posted 31 May 2024
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Comment from Hotel Management
31 May 2024 by Front Office Supervisor, Hotel Management
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
by A verified traveler from Chino Hills
Posted 29 May 2024
Convenience and dennys connected
Comment from Hotel Management
29 May 2024 by Front Office Supervisor, Hotel Management
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
by A verified traveler
Posted 26 May 2024
Room is ok, shower pressure is ok but the sink dribbled water.
Comment from Hotel Management
26 May 2024 by Front Office Manager, Hotel Management
Marilou-Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
by A verified traveler
Posted 25 May 2024
Very nice and helpful staff. Clean comfortable and attractive room. Hotel is near a freeway so that can be heard at times but I slept very well in the great bed.
Comment from Hotel Management
25 May 2024 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
by A verified traveler
Posted 25 May 2024
Great job on proving friendly service, cleanliness, consistency, and working appliances.
Comment from Hotel Management
25 May 2024 by Front Office Supervisor, Hotel Management
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
by A verified traveler
Posted 21 May 2024
Let me preface by saying the front clerks did a great job by making a horrible experiance an ok one so an added star for that, they run a tight ship. My complaint is in regards to the hotel itself. Loud banging on my front door and shared wall in the room next to me. Cannot believe the hotel allows guests like this
Comment from Hotel Management
21 May 2024 by Management, Hotel Management
Jordan thank you for providing feedback, we always encourage guest to report these issues immediately to be able to assist with a room change or to call the guest to quiet down. We cannot predict what type of guests we will have at check in.
by A verified traveler
Posted 20 May 2024
Smooth check in and the room was clean and neat
Comment from Hotel Management
21 May 2024 by Front Office Supervisor, Hotel Management
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
by A verified traveler
Posted 19 May 2024
The room was nicely updated and suitably luxurious. My only complaint was that the vending machines only took credit cards and when I tried to use it i kept getting network errors.
Comment from Hotel Management
19 May 2024 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to rate and review your recent stay with us. Your feedback is greatly appreciated and valued.
