Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Lakshay Khurana, Hotel Management
Dear Shonali,Thank you for taking the time to leave us a 5-star review of your recent stay at our aparthotel. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay with us.Thank you again for choosing our aparthotel and for sharing your feedback with us.Best regards,Lakshay KhuranaGuest Services Manager
by A verified traveler
Posted 27 May 2024
The location!
Comment from Hotel Management
29 May 2024 by Lakshay Khurana, Hotel Management
Dear Crystal,Thank you for your perfect review! We're thrilled you had a fantastic stay and look forward to welcoming you back soon!Best Regards,Lakshay KhuranaGuest Services Manager
by A verified traveler
Posted 25 May 2024
Stayed 1 night before a business meeting and was impressed. It's a self-service type of hotel but the person in reception was very helpful. Room itself was small but stylish, clean and comfortable. It has a mini-kitchen which I didn't use but it looked good.
Recommended.
Comment from Hotel Management
4 Jun 2024 by Lakshay Khurana, Hotel Management
Dear George,Thank you for your review! We're glad you were impressed with our hotel and found the room stylish, clean, and comfortable. We appreciate your recommendation and hope to welcome you back soon!Best Regards,Lakshay KhuranaGuest Services Manager
by A verified traveler
Posted 24 May 2024
Great location
Comment from Hotel Management
24 May 2024 by Lakshay Khurana, Hotel Management
Dear Miranda,Thank you for your feedback! We're glad you enjoyed our great location. We hope to welcome you back soon!Best Regards,Lakshay KhuranaGuest Services Manager
by A verified traveler
Posted 22 May 2024
Ok
Comment from Hotel Management
23 May 2024 by Lakshay Khurana, Hotel Management
Dear Victoria,Thank you for your review. We appreciate your feedback and are sorry to hear that your experience was not up to our usual standards. We hope to have the chance to provide you with a better experience during your next stay.Best Regards,Lakshay KhuranaGuest Services Manager
by A verified traveler from Birmingham
Posted 20 May 2024
Great location near bus, tube, train and boat connections. The rooms are small. We chose a basement room; great value if you’re mostly out and about but not a great room to relax in. Every inch is carefully arranged to squeeze the most out of the small footprint. Wonderful staff and I like the free drinks in the morning and evening. Would book again.
Comment from Hotel Management
21 May 2024 by Lakshay Khurana, Hotel Management
Dear Evelyn, We are thrilled to hear you had a great time! Thank you for your kind words. Best Regards, Lakshay Khurana Guest Services Manager
by A verified traveler
Posted 10 May 2024
Liked the location but I didn’t realize I booked a room that was way too small. Plus the shower consistently drained out of the door onto the floor if it wasn’t perfectly closed. Other than that it was fine.
Comment from Hotel Management
23 May 2024 by Lakshay Khurana, Hotel Management
Dear Maureen,Thank you for your feedback. We're glad you enjoyed our location. We're sorry to hear about the issues with the room size and shower drainage. We appreciate your comments and will look into these matters to improve future stays. We hope to have the opportunity to welcome you back!Best Regards,Lakshay KhuranaGuest Services Manager
by A verified traveler
Posted 9 May 2024
I was very satisfied with the service of the staff and the complimentary water and milk that they provide. It is walkable to most attractions and is close to food establishments and transportation. I would recommend this hotel to anyone who visits London.
Comment from Hotel Management
21 May 2024 by Lakshay Khurana, Hotel Management
Dear Wilson, We are thrilled to hear you had a great time! Thank you for your kind words. Best Regards, Lakshay Khurana Guest Services Manager
by A verified traveler
Posted 22 Apr 2024
Really nice conveniences in the room. Excellent to have a mini kitchen, toaster and kettle. The views from my room were beautiful
Comment from Hotel Management
22 Apr 2024 by Lakshay Khurana, Hotel Management
Dear Chloe,Thank you for your wonderful review! We're delighted to hear that you enjoyed the conveniences in your room and the beautiful views.Warm regards,Lakshay KhuranaGuests Services Manager
by A verified traveler
Posted 21 Apr 2024
Absolutely amazing stay over the staff can’t do enough for you blew me away tbh with the service they provided if you are looking for accommodation in price and location don’t look any further kind regards mark
Comment from Hotel Management
22 Apr 2024 by Lakshay Khurana, Hotel Management
Dear Marc,Thank you for your fantastic review! We're thrilled to hear that you had an absolutely amazing stay with us and that our staff provided exceptional service. Your kind words mean the world to us.Warm regards,Lakshay khuranaGuest Services Manager
