Ratings based on 844 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Nice location. Staff was awesome. Specially want to call out Ravindu and Utkarsh for their immense help.
Comment from Hotel Management
17 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Ravindra,We are delighted that we fully satisfied your expectations.We will definitely share your kind words with the staff, and commend Ravindu and Utkarsh for their services, thank you.We take this opportunity to thank you for choosing to stay with us and for your kind recommendation. All of us at Tower Suites will look forward to welcoming you back again soon for yet another memorable stay. Until then, we remain With kind regards,Blue Orchid Guest Relations
by A verified traveler
Posted 15 May 2024
I loved the proximity to the tube. Everything was great
Comment from Hotel Management
16 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Giovanna,We are pleased to hear you found our location suited your needs and delighted that your expectations were fully satisfied.Thank you for choosing to stay with us, all of us at the Tower Suites will look forward to welcoming you back soon in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations
by A verified traveler
Posted 15 May 2024
It was a great experience
Comment from Hotel Management
15 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Justin,Thank you for choosing to stay with us. We are delighted that your expectations were fully satisfied.The team at the Tower Suites will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations
by A verified traveler
Posted 13 May 2024
Stayed in their Executive Suites with king bed and pullout couch, overall stay was good with the exception of the bed. Both mattresses were “lumpy/bumpy”. My work colleagues had the same issues with their bed mattress. After a long day, would’ve liked to rest in a more comfortable bed.
Comment from Hotel Management
15 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Mei Yan,Thank you for taking the time to review your recent stay, we really appreciate your feedback.We are pleased that we generally satisfied your expectations with the exception of certain aspects. Please accept our apologies for any inconvenience which may have been caused. Had you expressed your concerns to our 24 hours available team, they would have made every endeavour to verify and address your concerns to your satisfaction during your stay.Please be assured that we shared your feedback with the Head Housekeeper to take necessary steps and address the issues raised in our constant endeavour to improve and enhance the services and facilities offered to our valued guests. We thank you for choosing to stay with us and look forward to welcoming you back again soon when we hope to be able to demonstrate and for you to witness the high standards more usually associated with Blue Orchid Hospitality. Until then, we remain With kind regards, Blue Orchid Guest Relations
by A verified traveler
Posted 13 May 2024
Great location…across the street from London Tower. Tube station approximately 100 yards away and jump on jump off bus tour stop across the street also. Staff super friendly and the rooms are good size and very clean. Will stay again!!!
Comment from Hotel Management
15 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Josh,Thank you for choosing to stay with us at the Tower Suites and for taking the time to share your experience.We are delighted that we fully satisfied your expectations and pleased to hear you found our location suited your needs and that you enjoyed our facilities and found our staff professional. The team at Tower Suites will look forward to welcome you back in the future for yet another wonderful experience. Until then, we remainWith kind regards,Blue Orchid Guest Relations
by A verified traveler from Arlington
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Edward,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Suites.The team at Tower Suites will look forward to welcome you back in the future for yet another wonderful experience. Until then, we remainWith kind regards,Blue Orchid Guest Relations
by A verified traveler
Posted 7 May 2024
Very good hotel and front deak service
Comment from Hotel Management
9 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Pingzhen,Thank you for taking the time to review your recent experience at the Tower Suites.We are so pleased to see that you had a great stay and enjoyed all aspects of our hotel!We look forward to welcoming you again in the near future. Until then, we remainWith kind regards, Blue Orchid Guest Relations
by A verified traveler
Posted 6 May 2024
Convenient location. Full kitchen facilities
Comment from Hotel Management
7 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Colin,We are pleased to hear you found our location suited your needs and delighted that your expectations were fully satisfied.We hope to welcome you back to the Tower Suites in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Maliha,Thank you for choosing to stay with us. We are delighted that your expectations were fully satisfied.The team at the Tower Suites will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations
by A verified traveler
Posted 5 May 2024
Awesome
Comment from Hotel Management
7 May 2024 by Blue Orchid Guest Relations, Hotel Management
Dear Jerry,Thank you for choosing to stay with us and taking the time to share your experience. We are delighted that your stay exceeded your expectations and very much look forward to welcoming you back on many occasions. Until then, we remain With kind regards, Blue Orchid Guest Relations
