Ratings based on 988 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
18 May 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Adam,Thank you for your feedback.We hope to see you very soon.Best Wishes,Saleh Gowili, General Manager at The Ritz London
by A verified traveler
Posted 15 May 2024
Beautiful, comfortable and classic furnishings Great service. Very welcoming. Great central location to everything in London. We stayed at several comparable high end places on our trip and all had coffee machines in the room. The Ritz does not. A small but Important omission I believe.
Comment from Hotel Management
15 May 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Gary,Thank you for your kind feedback. We look forward to welcoming you back to The Ritz soon.Best wishes,Saleh Gowili, General Manager at The Ritz London
by A verified traveler
Posted 14 May 2024
We liked the elegance and old world charm that f this property and its staff
Comment from Hotel Management
15 May 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Ivan,Thank you for your kind review. We hope to welcome you back in the near future.Best wishes,Saleh Gowili, General Manager at The Ritz London
by A verified traveler
Posted 5 Apr 2024
We had a marvelous stay and would stay again in a heartbeat!
We also had the most wonderful dinner at the hotel.
Many thanks to the staff who helped us during our stay.
Comment from Hotel Management
5 Apr 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Jill,Thank you for your kind feedback. We look forward to welcoming you back.Best wishes,Saleh Gowili, General Manager at The Ritz London
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Amrik,We thank you for taking the time to provide us with your feedback.We would like to rectify this situation. If you feel comfortable and would like to telephone the hotel, or email our Duty Managers, to share your experience, we would sincerely appreciate it.Best wishes,Saleh Gowili, General Manager at The Ritz London
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Amrik,We thank you for taking the time to provide us with your feedback.We would like to rectify this situation. If you feel comfortable and would like to telephone the hotel, or email our Duty Managers, to share your experience, we would sincerely appreciate it.Best wishes,Saleh Gowili, General Manager at The Ritz London
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Richard,Thank you for your kind feedback.We look forward to welcoming you back soon.Best wishes,Saleh Gowili, General Manager at The Ritz London
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
8 Mar 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Clay,We very much look forward to welcoming you back to The Ritz London Hotel.Best Wishes,Saleh Gowili, General Manager at The Ritz London
by A verified traveler
Posted 24 Feb 2024
A hotel steeped in history everything was so nice. We loved it and the staff were amazing!
Comment from Hotel Management
24 Feb 2024 by Saleh Gowili, General Manager at The Ritz London, Hotel Management
Dear Tracy, I am very glad to read that you loved your stay with us.I hope to see you back soon.Best wishes,Saleh Gowili, General Manager at The Ritz London
